Description of key performance areas:

Handle incoming and outgoing calls.
Assist with customer queries relating to price, product availability, payment, and delivery issues.
Follow through with regards to delivery via logistics and payment of accounts.
Attend to walk in customers and assist with queries on products and services available.
All documents to be completed as per company standards.
Assist with perpetual and quarterly stock counts.

Environmental Health and Safety:

Ensure compliance with all OHS requirements.
Maintain the work area in an appropriate condition.