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Logistics and Operations Manager

Cape Winelands
Salary: Market Related
Job Type: Permanent
Sectors: Logistics
Reference: SW006334/ML2

Apply before Jun 25 2026 | 30 Days left

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Vacancy Details

Employer: Helderberg Personnel cc

A well-established company dealing in the agricultural, construction and event hire has a vacancy for a Logistics and Operations Manager to join their rapidly expanding offices based in Ceres.

The main purpose of the position is to manage and optimize all logistics, servicing operations and staff, ensuring efficient service delivery, high customer satisfaction, cost control and a strong team performance.

Requirements:

Tertiary qualification in Logistics, Operations or Supply Chain
5 years plus in logistics, operations, or fleet management
Experience managing teams in labour-intensive environments
Must reside in Ceres
Good communication and conflict management
Financial awareness and cost control
Knowledge of fleet and route management systems (advantageous)

Duties will include, but not limited to:

Operations and Logistics Management:
- Plan, Schedule, and oversee daily delivery, servicing and collection of units
- Optimize routing to improve efficiency and reduce fuel and time costs
- Ensure all service level agreements are met
- Manage breakdowns, urgent requests, and operational issues promptly
- Monitor and improve operational KPI.
People Management : Critical and Core Focus
- Lead, supervise and motivate drivers, cleaners and yard staff.
- Set clear performance targets and manage productivity per team
- Conduct regular team meetings, training, and performance reviews
- Handle disciplinary processes, conflict resolution and HR issues
- Build a positive, accountable and safety-focused team culture
- Ensure proper and continuous skills development
Asset and Fleet Management:
- Oversee fleet availability, maintenance and servicing schedules
- Coordinate repairs and maintenance of units and vehicles.
Cost Control and Efficiency:
- Monitor operational costs (fuel, labour, maintenance)
- Manage overtime and staffing efficiency
- Work within operational budgets and identify cost-saving opportunities
- Report on cost per job, route efficiency and overall profitability
Customer Satisfaction:
- Ensure high levels of customer satisfaction
- Handle escalated complaints and resolve issues quickly
- Maintain strong relationships with key clients
Health, Safety and Compliance:
- Enforce health and safety regulations and company policies
- Ensure full PPE compliance and safe working practices
- Conduct safety checks, toolbox talks, and incident investigations
- Ensure environmental compliance in waste handling and disposal
Reporting and Performance:
- Track and report on KPI’s (operations staff, costs, customer service)
- Provide daily/weekly/monthly operational reports
- Use data to improve planning and decision-making

Please note that only candidates currently residing in Ceres will be considered for this position

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About Helderberg Personnel cc

Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.

Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment to attending to our clients’ needs, culture and values and to ensure that, through comprehensive interviews with candidates, the overall match is determined to ensure a long term relationship. The identity of the client remains confidential at all times. We understand that our function is to ensure that the candidate must become a strategic partner to a business instead of a mere employee. Helderberg Personnel has achieved a steady growth over the last years and we have evolved into one of the leading agencies in the region. We have made placements cross functional, cross industry and up to senior management level.