Key Responsibilities   The Assistant Lodge Manager’s role is to assist the lodge manager in managing the lodge and creating a profound guest experience in line with the lodge’s service vision and creative concepts.   - Report to the Lodge Manager  - Ensure ultimate guest relations in the lodge and maintain the “at home” personal attention levels.  - Management and training of the lodge staff per the Standard of Excellence.  - Maintain the highest housekeeping, maintenance, and gardening standards to ensure that all areas are kept clean and tidy and that style and design are not eroded.  - Effective financial management through the administration of orders and effective stock control.  - Effective daily administration of the concierge and reception duties.  - Maintenance of the guest database to achieve service excellence.  - Ensuring that the guest and service areas of the lodge are kept clean, tidy, and in the right place.  - Ensuring the quality and care of equipment and products.  - Active participation, effective communication, and support of conservation message and purpose.  - All roles at may be required to perform other tasks as reasonably requested from time to time and as required by the business and/or operation. We foster a culture of collaboration and, with this, supports the multi-skilling of staff.     Skills & Experience  - A minimum of 4 years of work experience – ideally two years as a trainee and in a wellrecognized five-star hotel or world-class lodge as an assistant manager.  - Exceptional Food and Beverage knowledge  - Financial management ability.  - High standards of service excellence and a passion for the industry.  - Awareness of dietaries and allergies.  - Attention to detail.  - Excellent English reading, writing, and speaking ability. A second language will be preferred.  - Excellent computer literacy (MS Word, Excel Outlook, Internet).  - Excellent management ability and communication skills.  - Co-operative and flexible.  - A devel...

Key Responsibilities 
 
 The Assistant Lodge Manager’s role is to assist the 
lodge manager in managing the lodge and creating 
a profound guest experience in line with the 
lodge’s service vision and creative concepts.  
 
- Report to the Lodge Manager  
- Ensure ultimate guest relations in the lodge 
and maintain the “at home” personal attention 
levels.  
- Management and training of the lodge staff 
per the Standard of Excellence.  
- Maintain the highest housekeeping, 
maintenance, and gardening standards to 
ensure that all areas are kept clean and tidy 
and that style and design are not eroded.  
- Effective financial management through the 
administration of orders and effective stock 
control.  
- Effective daily administration of the concierge 
and reception duties.  
- Maintenance of the guest database to achieve 
service excellence.  
- Ensuring that the guest and service areas of the 
lodge are kept clean, tidy, and in the right 
place.  
- Ensuring the quality and care of equipment and 
products.  
- Active participation, effective communication, 
and support of conservation message 
and purpose.  
- All roles at may be required to perform 
other tasks as reasonably requested from time 
to time and as required by the business and/or 
operation. We foster a culture of 
collaboration and, with this, supports the 
multi-skilling of staff.  
 
  
Skills & Experience 
 
- A minimum of 4 years of work experience – 
ideally two years as a trainee and in a well
recognized five-star hotel or world-class lodge 
as an assistant manager.  
- Exceptional Food and Beverage knowledge  
- Financial management ability.  
- High standards of service excellence and a 
passion for the industry.  
- Awareness of dietaries and allergies.  
- Attention to detail.  
- Excellent English reading, writing, and speaking 
ability. A second language will be preferred.  
- Excellent computer literacy (MS Word, Excel 
Outlook, Internet).  
- Excellent management ability and 
communication skills.  
- Co-operative and flexible.  
- A developmental approach to staff.  
- Ability to remain calm under pressure.  
- Resourceful and solution-oriented.  
- A clear understanding of basic labour law and 
disciplinary procedures  
- Assertiveness, patience, and good 
organisational skills.  
- Citizenship or valid working visa.