THE JOB AT A GLANCE

The Senior Manager: Integration provides strategic leadership in managing the integration of HR processes, reporting and data systems within the People Division. Reporting directly to the Executive Head: Operations & Analytics, this role is responsible for aligning cross-functional initiatives, driving continuous improvement and ensuring operational efficiency across People and Brand functions.

With three newly created direct reports – People Reporting Specialist, Transformation Reporting Specialist, and Projects Specialist– the Senior Manager will oversee integration efforts, manage operational dashboards, and facilitate the smooth implementation of HR processes and systems. The role ensures that People processes are integrated effectively, supporting data accuracy, reporting consistency, and alignment with the broader business objectives.

WHAT YOU WILL DO

Integration Leadership

• Maintain and govern end-to-end process maps and workflows across the People Division


• Define integration standards, RACI matrices, and workflow governance to ensure seamless operational alignment


• Coordinate cross-functional initiatives, driving integration across HRBPs, Talent Acquisition, L&D, OE, Brand, and Operations.

Reporting & Insights

• Produce monthly People Operations Dashboards, focusing on key metrics such as TATs, cycle times, and operational bottlenecks


• Develop and deliver a quarterly Executive People Pack, providing insights on HR performance and operational efficiency


• Ensure the accuracy, consistency, and integrity of data, serving as the source of truth for reporting.

Continuous Improvement

• Lead the Continuous Improvement (CI) pipeline, prioritising initiatives that deliver value to the business


• Facilitate Kaizen problem-solving sessions, conduct root cause analysis, and track improvements in quality, speed, cost, compliance, and employee experience


• Measure before/after impacts of CI initiatives and ensure the successful implementation of operational improvements.

Change & Adoption Support

• Develop and implement adoption plans for new processes, systems, and technologies


• Partner with HRBPs and Talent Acquisition to support the uptake of new processes and ensure smooth transitions


• Identify and address barriers to adoption, ensuring successful implementation of change initiatives.

Risk & Compliance Alignment

• Support compliance checks for people processes, ensuring alignment with HR systems and OE governance


• Maintain an integration risk register and ensure effective risk controls are in place


• Drive process governance, ensuring compliance with internal and external regulatory standards.

WHAT YOU WILL GET IN RETURN

We offer great opportunities for personal and professional development in a stable company that is 132 years strong. The role comes with a competitive salary package and various benefits. Furthermore, you will be part of a dedicated group of colleagues who value teamwork and collaboration.

Turnaround time

The shortlisting process will only start once the advert due date has been reached. The time taken to complete this process will depend on how far you progress within the recruitment process and the availability of our managers. Kindly note that should you not receive a response within 21 days, please consider your application unsuccessful.

Closing date: 29th April 2026

Our Commitment to transformation:

In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.

WHAT YOU'LL BRING TO THE TABLE

• Bachelor’s degree in Business, HR, Industrial Engineering, or a related field


• Lean Six Sigma certification is advantageous


• 5+ years of experience in HR operations, process improvement, or related fields, with a strong focus on integration management


• Proven track record of leading cross-functional initiatives and driving data-driven decision-making


• Experience with HR analytics, reporting, and the implementation of continuous improvement strategies


• Advanced knowledge of HR value chain processes, reporting systems, and data integration methodologies


• Expertise in process mapping, workflow integration, and continuous improvement methods. Strong problem-solving and analytical skills, with the ability to drive operational excellence


• Proficiency in reporting and dashboard design, with experience in data analysis tools such as Power BI and Excel


• Excellent stakeholder engagement skills, with the ability to influence senior leadership and facilitate cross-functional collaboration


• Strong change enablement and adoption skills, with a focus on driving process efficiency and alignment.