Job Summary

iqx the Technology Division of iqbusiness is seeking a detail-oriented and experienced System Analyst to support and enhance our banking systems. The ideal candidate will analyze current systems and processes, propose improvements, and act as a bridge between business units and technical teams to ensure solutions align with business goals and compliance standards.

Required Qualifications & Skills

• Bachelor’s degree in computer science, Information Systems, or a related field.

• 4+ years of experience as a System Analyst, preferably in the banking or financial services sector.

• Strong understanding of banking processes and systems (e.g., Core Banking, AML/KYC systems, Digital Banking).

• Proficiency in requirement gathering, business process modeling, and writing technical documentation.

• Experience with SQL, data analysis tools, and reporting tools.

• Familiarity with system integration, APIs, and middleware.

• Knowledge of regulatory requirements such as PCI-DSS, GDPR, or local banking regulations.

• Excellent analytical, problem-solving, and communication skills.

• Ability to manage multiple projects in a fast-paced environment.

Key Responsibilities

• Analyze and evaluate current banking systems, including core banking, CRM, and digital banking platforms.

• Gather, document, and validate business and technical requirements from stakeholders.

• Translate business needs into functional specifications for IT teams and third-party vendors.

• Support system design, configuration, testing, and deployment.

• Coordinate with developers, QA teams, and users during implementation phases.

• Conduct impact analysis and risk assessments for new initiatives or changes.

• Assist in UAT (User Acceptance Testing) planning and execution.

• Monitor system performance and recommend enhancements.

• Ensure systems comply with security standards and regulatory requirements.

• Create user manuals, technical documentation, and training materials.

• Provide Level 2 support for banking applications as needed.

Please Note:
As all iqbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification.

iqbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals