Vacancy Details
Employer: PnS Group (Pty) Ltd
As the ER Case Coordinator, you will provide vital administrative and operational support to the Employee Relations team. You’ll be responsible for managing ER case documentation, scheduling disciplinary and grievance hearings, tracking compliance deadlines, and supporting internal and external labour litigation processes.
This is an exciting opportunity to play a key role in ensuring effective ER processes across a national wholesale and retail operation.
Key Responsibilities
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Maintain accurate ER case records, trackers, and databases.
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Coordinate hearings, grievance meetings, incapacity processes, and CCMA matters.
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Manage documentation bundles, case summaries, and version control in line with POPIA.
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Track compliance deadlines, sanctions, and escalations.
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Assist with ER reporting, analytics, and audits.
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Contribute to process improvements by developing templates, SOPs, and case management tools.
Required Skills
- Communication: 2 to 3 years
- Attention To Detail: 2 to 3 years
- Planning & Organising: 2 to 3 years
- Confidentiality & Discretion: 2 to 3 years
- Resilience & Stress Tolerance: 2 to 3 years
Candidate Requirements
- National Diploma/Degree in Human Resources or Law (Labour Relations specialism advantageous).
- 3+ years’ experience in an ER coordination role, ideally in a high-volume ER environment.
- Knowledge of BCEA, LRA, CCMA rules and procedures.
- Strong proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
- Experience with case management or HR information systems.
- Smart mobile phone (required for company communication apps).
63 people have applied for this job. 321 people have viewed this job.
Quotes
My Journey
Mitchell's Plain, Cape Town, where I grew up, I never imagined I would be able to accomplish what I have in the last 15 years. I'm not sure how I managed to survive in the midst of gangsterism, drugs, and so many negative influences. I needed to get through all of this without getting sucked into it. Pack n Stack hired me as a merchandiser, which was my first job. I was assigned to Makro Ottery, where I needed to improve my retail knowledge as soon as possible. Long hours, customer centricity, and client expectations are all part of the job. After gaining a better understanding of the function and the industry, I quickly advanced through the ranks: merchandiser, field supervisor, dedicated sales representative, Area Sales Manager, and Regional Sales Manager. PnS recognized my potential and provided me with the opportunity to advance within the company. When our CEO (Glenn Brauns) called to ask me to transfer to Gauteng six years ago, I was filled with mixed emotions, unsure if I would be able to cope in the big city. I realized right away that PnS had helped me get this far, and they would continue to do so. This was the case; since then, I've held positions such as National Account Manager, Commercial General Manager, and Commercial Director for Dedicated Solutions and Retail Support Services. PnS has ensured that our culture is our competitive advantage by creating an environment in which employees can reach their full potential. It's uncommon to find a company that lives up to its values, but PnS does. PnS is a people-oriented company that strives to get the most out of its employees by providing a platform for them to grow not only professionally but also personally. PnS is a company that values people, promotes diversity, and gives all employees a voice in how the company is run.
Clemen Mashonga
Commercial Director for Dedicated Solutions and Retail Support Services.
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