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Operations Head - Call Centre

Port Elizabeth

Call Centre, IT, Consulting

Market Related

Contract

Support and manages Customer Service Associate (CSA) teams on a day-to-day basis. Directly responsible for 200-400 CSAs depending on process requirements. Responsible for ensuring the highest level of service for our clients; promoting developm... See more.

Posted by MPC Recruitment on Wednesday, April 3, 2019

14 Days left

Site Head - Training

Port Elizabeth

Call Centre, IT, Consulting

Market Related

Contract

ensuring client satisfaction through the management of the Training and Quality functions, Quality Assurance performance metrics, and process improvement projects within their process guidelines. Responsible for the design, development, implementation,... See more.

Posted by MPC Recruitment on Wednesday, April 3, 2019

14 Days left

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