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CRM Executive

Cape Town
Salary: Market Related
Job Type: Permanent
Sectors: Logistics
Reference: 2368275
Employment Equity Position

Apply before Jun 22 2026 | 5 Days left

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Vacancy Details

Employer: Career Circuit

We are seeking a highly analytical, data-driven, and customer-focused professional to manage and grow an existing portfolio of clients within a corporate sales environment. The successful candidate will be responsible for maintaining and expanding client relationships, identifying inefficiencies, driving cost-saving initiatives, and delivering measurable value to clients through strategic account management.

This role requires a strong commercial mindset, with the ability to retain and grow existing business while actively identifying and securing new business opportunities to achieve growth targets. The ideal candidate will have excellent analytical skills, be highly proficient in CRM systems and reporting tools, and possess the ability to engage confidently with clients at various levels.

Minimum Requirements

• Matric (Grade 12) qualification is essential
• Relevant tertiary qualification will be advantageous
• Minimum of 3–5 years' experience in client relationship management, account management, customer retention, or business development within a corporate environment
• Proven track record of managing and growing a portfolio of clients while achieving sales and retention targets
• Strong analytical and problem-solving abilities with the capability to identify operational inefficiencies and cost-saving opportunities for clients
• Advanced proficiency in Microsoft Excel is essential
• Experience using CRM systems, particularly Salesforce, is highly advantageous
• Experience with Hunter and Power BI is highly advantageous
• Strong data analysis and reporting skills with the ability to interpret trends and provide strategic recommendations
• Excellent presentation, negotiation, and relationship-building skills
• Ability to identify new business opportunities and contribute to portfolio growth targets
• Strong verbal and written communication skills
• Valid driver's license and own reliable transport
• Previous experience in logistics, supply chain, freight, warehousing, banking, insurance, or service-based sales environments will be advantageous
• Must be comfortable with face-to-face client interaction and managing relationships on-site when required

Candidate Requirements

Key Competencies

• Data-driven decision making
• Client retention and account growth
• Commercial and sales acumen
• Relationship management
• Strategic thinking and problem solving
• Cost optimisation and process improvement
• Target-driven mindset
• Strong systems and technology aptitude

Key Skills

• Customer Relationship Management (CRM)
• Client Retention & Account Growth
• Business Development & New Business Acquisition
• Salesforce CRM
• Power BI Reporting & Analytics
• Advanced Microsoft Excel
• Data Analysis & Interpretation
• Portfolio Management
• Sales & Target Achievement
• Client Needs Analysis
• Cost Reduction & Process Improvement
• Strategic Account Management
• Relationship Building & Stakeholder Management
• Presentation & Negotiation Skills
• Commercial & Financial Acumen
• Problem Solving & Decision Making
• Opportunity Identification & Revenue Growth
• Customer Service Excellence
• Performance Reporting & KPI Management
• Time Management & Organisation
• Face-to-Face Client Engagement
• Cross-Functional Collaboration
• Supply Chain & Logistics Knowledge (Advantageous)
• Risk Identification & Mitigation

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About Career Circuit

Career Circuit is a truly South African, privately owned Human Capital Recruitment and Management Services company, established in 2010. With cumulatively in excess of 50 years’ Human Capital Recruitment and Management experience, we partner with Candidates, Clients, Strategic Industry Partners and Subject Specialists to facilitate successful professional business partnerships. As specialist “generalists” in our approach, we offer end-to-end Human Capital solutions.

Being an equal opportunity employer, our Career Circuit Team is a truly unique blend of individuals from diverse backgrounds and cultures, who share a common passion - to maximise every possible opportunity to facilitate a positive difference in someone’s life. Suitably qualified and experienced, we are sensitive to the ever-changing business environment and pride ourselves in offering professional, dynamic, personalised and tailor-made solutions to our valued Business Partners.