Cluster Store Manager

Johannesburg
Salary: Market Related
Job Type: Permanent
Sectors: Retail
Reference: 23683824

Apply before Jun 22 2026 | 5 Days left

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Vacancy Details

Employer: Career Circuit

We are seeking an experienced and results-driven Cluster Store Manager to oversee the operations, sales performance, profitability, and customer experience across two retail stores. The successful candidate will be responsible for leading store teams, driving revenue growth, maintaining operational excellence, and ensuring exceptional customer service standards.

Key Responsibilities:

Drive sales performance and achieve revenue targets across multiple stores.
Manage store profitability through effective stock and expense control.
Lead, coach, and develop teams to maximize productivity and performance.
Monitor sales results and implement improvement strategies where required.
Ensure high standards of visual merchandising and store presentation.
Oversee inventory management, stock counts, and shrinkage control.
Manage recruitment, training, performance management, and succession planning.
Ensure compliance with company policies and health & safety regulations.
Resolve escalated customer concerns and maintain excellent service standards.
Conduct regular store visits and performance reviews.

Required Skills

Decision Making
Financial Management
Planning & Organising
Customer Service Excellence
Retail Operations
Leadership & Team Development
Stock & Inventory Control
Sales & Performance Management

Candidate Requirements

Minimum Requirements

Matric (Grade 12) is essential.
Minimum 3 years' experience as a Store Manager in a retail environment.
Proven experience managing high-volume retail operations.
Valid driver's licence and own reliable vehicle (essential).
Strong leadership and people management skills.
Sound knowledge of retail operations, stock control, and financial management.
Excellent communication, problem-solving, and organisational skills.
Computer literacy, including MS Office and retail POS systems.
Well-spoken, professional, and able to confidently articulate commercial and operational responsibilities.
Demonstrated ability to lead, train, coach, and develop staff effectively.
Strong adaptability and proven leadership capability.
Must align with and embody the company's brand culture.
Preference will be given to candidates with experience in luxury or premium retail brands.

Key Competencies

Leadership & Team Development
Sales & Performance Management
Retail Operations
Financial Management
Customer Service Excellence
Planning & Organising
Performance Management
Decision Making
Stock & Inventory Control

If you are a motivated retail professional with a passion for leadership, people development, and operational excellence, we invite you to apply.

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About Career Circuit

Career Circuit is a truly South African, privately owned Human Capital Recruitment and Management Services company, established in 2010. With cumulatively in excess of 50 years’ Human Capital Recruitment and Management experience, we partner with Candidates, Clients, Strategic Industry Partners and Subject Specialists to facilitate successful professional business partnerships. As specialist “generalists” in our approach, we offer end-to-end Human Capital solutions.

Being an equal opportunity employer, our Career Circuit Team is a truly unique blend of individuals from diverse backgrounds and cultures, who share a common passion - to maximise every possible opportunity to facilitate a positive difference in someone’s life. Suitably qualified and experienced, we are sensitive to the ever-changing business environment and pride ourselves in offering professional, dynamic, personalised and tailor-made solutions to our valued Business Partners.