Menu

Find a Job Create an Alert My Saved Jobs Companies Browse Courses Employers and Recruiters
Careers24 logo
EMPLOYERS & RECRUITERS | POST A JOB

Menu

Log In Sign Up

Share This Vacancy

Send an email about this job to a friend or to yourself.

  • Home
  • /
  • Job Search
  • /
  • South Africa
  • /
  • Western Cape
  • /
  • West Coast
Back to Search Results
  • About Us
  • All Jobs

Technical Support Analyst

  • Milnerton
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: IT
  • Reference: CPT001168/NDB

Apply before Aug 31 2026 | 74 Days left

Apply
External Application

Vacancy Details

Employer: West Coast Personnel

Technical Support Analyst – (Office-Based)Salary: Lucrative, depending on experience and qualificationsAbout the Client Our client is a leading UK-based telecoms and IT provider delivering advanced connectivity, VoIP, and cloud solutions to businesses. Their growing Cape Town office supports a UK customer base and offers a dynamic, fast-paced environment for technical professionals.
Role Overview
Seeking a skilled Technical Support Analyst to provide remote support to UK clients, full-time UK working hours in office, specialising in:
  • VoIP / IPPBX systems
  • Internet & broadband connectivity
  • Wi-Fi and network troubleshooting
Key Responsibilities
  • Deliver technical support via calls, email, and chat
  • Troubleshoot:
    • VoIP systems (IP Voice, Bicom, IPECS, 3CX, Yeastar)
    • Hardware (Yealink, DECT, headsets)
    • Connectivity (Broadband, Mobile Broadband, Leased Lines)
    • Networks (routers, switches, Wi-Fi, LAN)
  • Own and manage faults through to resolution within SLA
  • Liaise with suppliers and IT teams to resolve issues
  • Escalate complex faults and assist with outage management
  • Participate in ongoing product training
Requirements
  • Matric (relevant IT/Telecoms qualification advantageous)
  • Strong telephone-based technical support experience
  • Proven troubleshooting in VoIP, connectivity, and networks
  • Yeastar experience essential
  • Willing to work UK shifts (including weekends)
Advantageous
  • Telecoms/ISP support background
  • Knowledge of ISPs (MWEB, RSAWEB, Octotel, etc.)
  • Experience supporting UK clients

Apply

44 people have viewed this job.

Previous
Next

About West Coast Personnel

Staff recruitment specialists at all levels: Permanent Placements, Temps, Contract Personnel and CV Services. 

What services do we offer? Successful recruitment and selection processes Personality profiling Professional CV preparation for Jobseekers Verification of qualifications, employment history and all relevant details. Reference checks according to competencies. Suitability for position. West Coast Personnel Permanent Placements Having an impressive database of approved candidates, we search the marketplace to find you the best candidate.  Our personalized service means that we actually sit down to find out what precisely you need, and through proven processes, ensure that the right person is chosen for the job.  Filling your gaps! West Coast Personnel Temps Our Temps are the perfect staffing solution. Clients hire professional skills per hour and have access to flexible, no-fuss employees at competitive rates; we take care of the complete payroll administration and offer negotiable Temp to Perm Placement fees.

More Jobs at West Coast Personnel

View All (69)

Field Service Manager

  • Cape Town
  • Job Type: Permanent
  • Posted 17 Jun 2026 | 74 Days left

Pool Technician - Table View

  • Western Cape
  • Job Type: Permanent
  • Posted 17 Jun 2026 | 13 Days left

Project Engineer

  • Tokai
  • Job Type: Permanent
  • Posted 17 Jun 2026 | 12 Days left

Project Administrator

  • Cape Town Northern Suburbs
  • Job Type: Permanent
  • Posted 17 Jun 2026 | 74 Days left

About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

Company

  • Work For Us

  • Advertise With Us

Quick Links

  • Recruiters Directory

  • Site Map

  • Site Terms and Privacy Policy

  • Widgets

  • Recruiter Terms

  • Faq

Partner Sites

  • Simplify.hr

  • News24

  • Property24

  • Media24

Follow Us


© Careers24. All rights reserved.

About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

Company

  • Work For Us

  • Advertise With Us

Quick Links

  • Recruiters Directory

  • Site Map

  • Site Terms and Privacy Policy

  • Widgets

Partner Sites

  • Simplify.hr

  • OLX

  • News24

  • Property24

  • Media24


© Careers24. All rights reserved.