We are seeking a professional, mature, and well-presented Receptionist / Administrative Assistant to serve as the first point of contact for clients, service providers, and visitors. The successful candidate will be responsible for managing the reception area, switchboard, meeting facilities, and providing administrative support across the business, including the Claims and Underwriting departments.
The ideal candidate will be friendly, organised, proactive, and able to maintain a professional and welcoming environment while managing multiple priorities effectively.
Key Responsibilities
Reception & Front Office Management

Operate and manage the company switchboard professionally and efficiently.
Welcome and assist visitors, clients, and business partners.
Maintain a professional, friendly, and customer-focused reception environment.
Manage incoming and outgoing correspondence, courier deliveries, and mail.

Boardroom & Hospitality Management

Coordinate and manage boardroom bookings and meeting schedules.
Ensure boardrooms are prepared and presentable before meetings.
Arrange refreshments for guests, clients, and meetings as required.
Monitor and replenish hospitality supplies.

Administrative Support

Provide administrative assistance to the Claims and Underwriting teams.
Support various departments with ad hoc administrative tasks.
Assist with policy, claims, and underwriting documentation where required.
Maintain accurate records and ensure documentation is properly filed and managed.