Job Purpose

The HR Officer is responsible for providing end-to-end HR administrative support to a designated business unit while managing additional payroll data administration, employee incentive programmes, rewards and recognition initiatives, and recruitment activities for specialized roles. The role requires strong Excel skills, exceptional attention to detail, and the ability to accurately manage payroll-related calculations, reconciliations, and employee engagement programmes.

Key Responsibilities

Payroll Data Administration

• Manage the collection, verification, and administration of additional payroll data inputs for monthly payroll processing.
• Accurately calculate and validate:
  • Overtime hours and payments
  • Sales commissions
  • Incentives and bonus payments
• Allowances and ad hoc payroll adjustments 
• Prepare payroll input schedules and supporting documentation. 
• Perform payroll reconciliations to ensure accuracy before submission. 
• Investigate and resolve payroll discrepancies and employee payroll queries. 
• Ensure payroll information is submitted within agreed timelines and complies with company policies and procedures. 
• Maintain accurate payroll records and audit trails.

Cash Incentive Administration

• Manage the administration of employee cash incentive programmes.
• Allocate incentive funds according to approved business rules and performance criteria.
• Monitor and track incentive allocations and expenditure.
• Perform regular reconciliations of incentive payments and balances.
• Prepare reports on incentive utilization and employee participation.
• Ensure all incentive transactions are accurately recorded and supported by appropriate documentation.

Rewards and Recognition

• Coordinate monthly and quarterly employee recognition programmes.
• Compile and validate performance data used to identify top-performing employees.
• Prepare communications and recognition announcements for award recipients.
• Maintain and update company recognition boards and communication platforms with employee achievements and performance results.
• Assist in promoting employee engagement and recognition initiatives across the business.

HR Business Support

• Provide day-to-day HR support to a designated business unit of approximately 20 employees.
• Respond to employee HR-related queries regarding policies, procedures, leave, benefits, and general employment matters.
• Maintain employee records and HR documentation. 
• Assist with onboarding and offboarding processes. 
• Support employee relations activities and HR projects as required. 
• Ensure compliance with company policies and labour legislation.

Recruitment and Talent Acquisition

• Manage recruitment processes for specialized and technical roles, including:
  • Customer Relationship Management (CRM) positions
  • Data Analytics roles
  • Other specialist positions as required
• Draft job advertisements and coordinate candidate sourcing activities.
• Screen applications and conduct initial candidate assessments.
• Schedule and coordinate interviews with hiring managers.
• Conduct reference and background checks.
• Support the onboarding of successful candidates.

Reporting and Analytics

• Prepare monthly HR and payroll administration reports.
• Generate reports relating to incentives, commissions, overtime, and recognition programmes.
• Analyse payroll and incentive data to identify trends and discrepancies.
• Maintain accurate HR and payroll records for reporting and audit purposes.

Minimum Requirements

Qualifications

• Required: Grade 12
• Advantageous: Diploma or Degree in Human Resources, Business Administration, Payroll Administration, Industrial Psychology, or a related field.

Experience

• 3–5 years' experience in an HR Officer or HR Administration role.
• Proven experience in payroll data administration, including overtime, commissions, and incentive calculations.
• Experience managing employee incentive and recognition programmes.
• Experience recruiting for specialist or technical positions.
• Experience supporting a business unit independently.

**Thank you for your interest in this opportunity. We really appreciate the time you’ve taken to apply. If you do not hear from us within two (2) weeks of the advert date, please consider your application unsuccessful. We genuinely value every application and thank you for considering a future with us.