Purpose of the Role
         1.1. To manage the receiving, counting, safeguarding, issuing and disposal of stock items to/from the stores facility and ensuring that site stock requirements are                  met.
         1.2. To maintain a cost-effective stores system and accurate stock inventory records.

2. Key Responsibilities
2.1. Operational Management

• Ensure the receiving, issuing and disposal of stores stock is undertaken in accordance with Company procedures at all times.
• Ensure correct and timely capturing of delivery notes and requisitions by the stores team.
• Oversee the physical condition of the stores and ensure the appropriate standards are maintained.
• Ensure delivery notes and requisitions are passed on and completed and captured by the appropriate staff.
• Manage the processing of all new stock take ons and ensure that bins are allocated for these new stores.
• Establish and manage systems to monitor the stock and inventory in the store at all times including current stock levels.
• Ensure minimum and maximum stock thresholds are maintained at all times.
• Oversee and approve the ordering of replacement stock when minimum stock levels have been reached.
• Ensure that inventory is organised to facilitate accessibility and safety for those working in the store.
• Plan and manage regular stock takes to ensure reconciliation between records and actuals.
• Interact regularly with site management to implement optimal inventory levels to balance service levels and the inventory cost to the Company.
• Plan and manage the periodic physical counting programme to satisfy internal control requirements.
• Conduct regular spot checks and ensure that system and actual stock levels balance.
• Manage and monitor the occurrences of failures, theft and losses and participate in investigations and actions to prevent reoccurrence.
• Proactively identify and report on overstocking, under-stocking or out of stock scenarios and resolve promptly.
• Continuously improve processes to increase stores efficiency and reduce cost.
• Prepare and provide monthly inventory reports as deemed required by management.
• Monitor and analyse the report on all stock outs on a weekly basis.
• Manage and check the protective clothing file and ensure that all items issued to personnel are recorded.
• Manage slow moving stock to prevent excessive stock levels.
• Ensure that no stock is booked out of the relevant store without the correct authority.

2.2. Cost and Spending Control

• Control the cost of stores and inventory.
• Monitor where the inventory is being issued to and how much each department is spending.

2.3. Safety and Security

• Manage the systems for safeguarding the stock in the stores at all times by ensuring that there are adequate security systems in place.
• Enforce health and safety rules at all times.
• Provide training to staff on proper practice within the store.
• Ensure proper housekeeping at all times.
• Ensure all material safety data sheets are maintained according to health and safety standards.
• Ensure health and safety compliance at all times.

2.4. Staff Management

• Train staff on the Standard Operating Procedures that serve to guide their approach to work.
• Implement the Standard Operating Procedures through consistent application and communication.
• Ensure that staff understand the procedures and sign off the relevant documents.
• Conduct monthly meetings with staff in order to ascertain problems encountered and resolve associated issues.
• Manage staff performance in order to establish opportunities for development and harness strengths.
• Measure staff performance on a soft point system that includes punctuality and wearing the required uniforms, among others.
• Monitor staff using the hard point system that is focused on technical execution.
• Deal with staff problems through one-on-one discussion striving to get to the root cause of problems.

2.5. Effective Teamwork and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Manage colleagues’ expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.

3. KPIs

• Stock level days
• Stock accuracy and reconciliation
• Over, under and out-of-stock occurrences
• Expiries and redundancies
• Value of wastage and stock losses
• HSE compliance

KNOWLEDGE/COMPETENCE
What skills, knowledge, and/or attributes are necessary to perform the role?

1. Knowledge

• Stock control principles and tools
• Health and safety legislation
• Stores management

2. Skills

• System skills (as appropriate)
• Verbal and written communication
• Computer literacy
• Report writing
• Numeracy

3. Attributes

• Logical
• Compliance focused
• Integrity
• Initiative and assertive
• Tolerant of stress and pressure
• Proactive
• Attention to detail
• Deadline driven

QUALIFICATION AND EXPERIENCE

• Diploma or at least a one-year certificate in Warehouse / Stock Management
• A minimum of 7 years’ experience in a stores or warehouse environment of which 2 shouldbe at a supervisor level
• Warehouse experience in a FMCG environment would be preferred