- Johannesburg
- Salary: Market Related
- Job Type: Permanent
- Sectors: Automotive Management
- Reference: 185871
Vacancy Details
Employer: Motus Corporation
- To provide expertise, advise, support and coordinate daily team tasks in the workshop for repairs and servicing function in line with expected quality standards and housekeeping as per agreed standard operating procedures.
- 3 - 5 years' experience in a similar environment, of which at least 1 - 2 years' specialist experience
Minimum Qualification
- Further Education Training Certificate: Diesel Electric and Electric Fitting: Diesel Electric Fitting
Preferred Qualification
- Higher Diploma: Mechanical Engineering
Minimum Requirements
- Completed apprenticeship or Section 28 trade test requirement
- Completed apprenticeship or 5 years practical experience and completed Section 28 trade test examination.
- Valid driver's license
- A broad understanding of the motor and/or the logistics and /or transport industry and legislation relating thereto.
- Demonstrated ability to operate a computer including operating systems, MS Office, Internet, email and the application of
GENERIC JOB OUTPUTS
PROCESS
- Assist the workshop team with the identification and resolution of problems and provide solutions that lead to improved operational service delivery and quality.
- Conduct research and gather data to provide input to operational reporting and decision making processes.
- Conduct research to identify new opportunities/technologies which could result in better operational processes.
- Define standard operating procedures (SOPs).
- Deliver on agreed performance targets according to set procedures and service level agreements.
- Ensure that the workshop has the correct tools and equipment in fully functioning condition, in accordance with industry and M standards.
- Ensure that work is completed in adherence to organisationally approved health and safety requirements and standards
- Escalate quality and product problems to the importer as per the Importers policy.
- Provide specialist advice to enable planning for value-added process improvements, initiatives and services.
- Provide specialist advice to identify and develop solutions to improve quality of processes and services.
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial wastage related to materials or equipment.
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial wastage.
- Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
- Build sustainable relationships with customers that contribute to a culture of customer service excellence.
- Ensure customer/company assets are safe-guarded as per company policies and procedures.
- Provide specialist advice to customers through the service advisor.
PEOPLE
- Own and live up to company values.
- Participate and provide expertise to a culture of work centric thinking, productivity, service delivery and quality management.
- Participate in forums/discussions that positively contribute to knowledge improvement.
- Provide advice and support with the management of change and offer operational support where required.
- Provide technical coaching to apprentices and others for the purpose of continuous knowledge sharing, learning and integration of own knowledge.
- Share own and product specific knowledge with teams/technicians to solve difficult technical problems faster.
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About Motus Corporation
Motus is a multi-national provider of automotive mobility solutions and vehicle products and services, delivering 77 years of steady growth and reliable value creation. Our leading market presence in South Africa is enhanced by selected international offerings in the United Kingdom, Australia, Asia and Southern and East Africa.
Motus employs over 20 000 people globally and is a diversified (non-manufacturing) business in the automotive sector. Motus is South Africa’s leading automotive group, with unrivalled scale and scope across the automotive value chain.
Motus offers a differentiated value proposition to OEMs, customers and business partners with a business model that integrates our four business segments: Import and Distribution, Retail and Rental, Mobility Solutions and Aftermarket Parts, providing multiple customer touchpoints that support resilience and meet customers’ mobility needs across the vehicle ownership cycle.
Motus has long-standing importer, distribution and retail partnerships with leading OEMs, representing some of the world’s most recognisable brands. We provide automotive manufacturers with a highly effective route-to-market and a vital link between the brand and the customer throughout the vehicle’s lifecycle. In addition, we provide accessories and aftermarket automotive parts for out-of-warranty vehicles and the Mobility Solutions segment sells value-added products and services to customers, including non-insurance and insurance products, consumer mobility solutions, and fleet services.
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