🚀 We’re Hiring: Senior Manager: Risk & Fraud Governance 

At Lesaka, we are building a robust, forward-looking risk and fraud capability that protects our business, our merchants, and our ecosystem.

We are looking for a highly analytical and governance-driven professional to lead the design, implementation, and continuous improvement of our Fraud & Risk Governance Framework across the Merchant Division.

📍 Location: Cape Town
🏢 Business Unit: Merchant Operations Division
👤 Reports to: Executive Head: Risk and Fraud

Primary Focus 

To design, implement, and continuously enhance the Fraud Risk Governance Framework, ensuring strong policy, control governance, risk assessment, and assurance processes that enable effective fraud prevention, detection, and response.

Key Responsibility Areas & Associated Tasks 

1. Fraud Risk Governance & Policy

• Develop and maintain fraud risk governance frameworks, policies, and procedures
• Act as custodian of the Fraud Risk Management Programme
• Ensure alignment with regulatory requirements and leading practices (COSO, ACFE)

2. Fraud Risk Assessments

• Lead enterprise-wide fraud risk assessments
• Identify, prioritise, and map fraud risks
• Track and implement remediation actions

3. Fraud Prevention & Detection Controls

• Oversee design and effectiveness of preventive and detective controls
• Collaborate with IT, HR, and Operations to test and enhance controls
• Leverage data analytics and technology for fraud detection

4. Fraud Reporting & Whistleblower Protection

• Manage ethics hotline and reporting channels
• Ensure confidentiality and anti-retaliation protocols
• Oversee timely triage and escalation of reports

5. Investigations & Corrective Action

• Support investigations with Legal and Internal Audit
• Ensure corrective actions and recovery processes are implemented
• Drive root-cause analysis and continuous improvement

6. Monitoring, Training & Reporting

• Monitor fraud risk programme effectiveness
• Deliver fraud awareness training across the business
• Prepare and present reports to leadership and governance forums
  

• Strong analytical and problem-solving capability
• High integrity and ethical judgement
• Structuring and governance capability
• Stakeholder influence and communication
• Attention to detail and accuracy
• Strategic thinking and risk awareness
  
  

Experience & Qualifications:

Minimum Experience:

• 5–7 years’ experience in fraud risk, internal audit, or compliance
• Experience in financial services, payments, or regulated environments

Preferred Experience:

• Experience in fraud governance or policy oversight roles
• Exposure to regulatory frameworks and fraud risk methodologies

Qualifications:

• Degree in Risk Management, Internal Audit, Business, or Law
• CFE, CRISC, CISA, CIA or similar certifications advantageous
  
  

Our Values

At Lesaka Merchant, we are guided by our 4 core values:
✔ Entrepreneurial Spirit – We innovate boldly and act with ownership.
✔ Integrity – We operate with honesty, trust, and transparency.
✔ Collective Wisdom – We collaborate and leverage shared expertise.
✔ Bias to Action – We deliver with urgency, discipline, and focus.

Ready to Apply?

Ready to Strengthen Fraud & Risk Governance?
If you're driven by integrity, analytical rigour, and building robust risk frameworks, this role offers the opportunity to play a critical role in safeguarding Lesaka’s operations and supporting sustainable growth.

Apply now or share this opportunity with someone exceptional!