Candidate Requirements

KEY RESPONSIBILITIES

• Prepare, customise and have presentation approved to meet own style as well demographics of member base.
• Promotion and communication of Fund products
• Engaging potential members through one-on-one consultations as well as group presentations.
• Facilitate induction programmes for Municipalities ensuring that new employees at the Municipality are fully aware of the Fund rules and benefits.
• Build relationships with existing clients, HR, leadership in Municipalities, unions, new clients and potential new clients.
• Liaise with claims and contributions teams ensuring a good working relationship to answer member queries.
• Maintain an effective working relationship with the Board, service providers, and staff.
• Disseminate information relating to compliance, best practice and new developments relevant to the Fund and ensure their implementation. 
• Ensure training of HR departments at Municipalities on Fund related products.
• File reports following all presentations and ensure that any common problems or trends are highlighted.

 QUALIFICATIONS AND EXPERIENCE 

• BCom Degree or equivalent
• A minimum of 15 years’ experience in retirement fund communications and services of which 5 years is at senior management level. 

KEY COMPETENCIES 

• Commitment to teamwork, service, integrity and confidentiality
• Demonstrate well developed analytical ability.
• Must be customer focused with good problem solving and interpersonal skills.
• Have good business acumen and demonstrate the ability to understand integrated business processes and identify solutions in their optimisation.
• Demonstrate ability to prioritise and plan work, handle a diversity of tasks simultaneously, meet deadlines consistently, manage projects and coping under pressure and be decisive.
• Ability to work independently and collaboratively in a high-pressure environment.
• Willingness and ability to use own vehicle for client and prospect visits. 
• Fluency in English, Afrikaans and IsiXhosa will be advantageous.

TECHNOLOGY 

• Extensive practical experience on Microsoft office (outlook, word, excel, PowerPoint)