VDP Administrator

Edenvale
Salary: Market Related
Job Type: Permanent
Sectors: Investment Management
Reference: 183965

Apply before May 25 2026 | 7 Days left

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Vacancy Details

Employer: Motus Corporation

MotorHappy is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. MotorHappy aims to creatively solve problems and add value to people by ensuring Mobility for Good.

MotorHappy forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1. Leaders, 2. Innovation & 3. Customer Champions.

MotorHappy is seeking to employ a qualified and experienced VDP Administrator. The successful candidate will join a dynamic and highly skilled VDP Administration Team.

The successful candidate will report directly to the Sales Manager.

JOB DESCRIPTION:

The VDP Administrator will be responsible to provide a full range of customer services duties and data entry and validation

DUTIES / KEY RESPONSIBILITIES:

Provide administrative support to customers and other strategic partners
Handle queries and provide resolutions to such queries
Following up on queries/cases until resolved
Ensuring customer satisfaction is always met
Ensure optimal service delivery by answering all requests for assistance e.g. e-mail, fax and telephone
Perform data entry
Validate customer documents
Ensuring that client data is always kept up to date
Accurately logging cases on the system
Ability to work late when required

EDUCATION:

Grade 12 / NQF Level 4
FAIS accredited
RE 5
Preference will be given to candidates that have completed the full FAIS qualification and RE 5
Need to meet fit and proper Requirements

EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED:

Min 2-3 years in Administration experience in a same or similar role.
Advantageous – previous experience in Short-Term insurance industry
Excellent telephone skills with professional telephone manner, and the capability to communicate with enthusiasm and drive
Excellent communication (verbal and written) - Good command of the English language
Advantageous – Bilingual/Multilingual
Assertive
Ability to multi-task - excellent time management
Accuracy and attention to detail
Ability to work under pressure
Sense of urgency / deadline driven
Team Player & work Independently
Computer literate
MS Word
MS Excel
MS Outlook
Criminal and Credit Clear
Reliable or own transport
Live and own up to company values

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About Motus Corporation

Motus is a multi-national provider of automotive mobility solutions and vehicle products and services, delivering 77 years of steady growth and reliable value creation. Our leading market presence in South Africa is enhanced by selected international offerings in the United Kingdom, Australia, Asia and Southern and East Africa.

Motus employs over 20 000 people globally and is a diversified (non-manufacturing) business in the automotive sector. Motus is South Africa’s leading automotive group, with unrivalled scale and scope across the automotive value chain.

Motus offers a differentiated value proposition to OEMs, customers and business partners with a business model that integrates our four business segments: Import and Distribution, Retail and Rental, Mobility Solutions and Aftermarket Parts, providing multiple customer touchpoints that support resilience and meet customers’ mobility needs across the vehicle ownership cycle.

Motus has long-standing importer, distribution and retail partnerships with leading OEMs, representing some of the world’s most recognisable brands. We provide automotive manufacturers with a highly effective route-to-market and a vital link between the brand and the customer throughout the vehicle’s lifecycle. In addition, we provide accessories and aftermarket automotive parts for out-of-warranty vehicles and the Mobility Solutions segment sells value-added products and services to customers, including non-insurance and insurance products, consumer mobility solutions, and fleet services.