Branch Operations Manager

Cape Town
Salary: Market Related
Job Type: Permanent
Sectors: Warehousing
Reference: CPT001110/MM

Apply before Jun 14 2026 | 30 Days left

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Vacancy Details

Employer: West Coast Personnel

A well-established distribution and warehousing business are looking for a hands-on Branch Operations Manager to oversee the daily operations of its branch.This role is suited to an operationally driven individual with experience managing warehouse, distribution, customer service and sales support teams within a fast-paced environment.The successful candidate will be responsible for ensuring the smooth running of branch operations, maintaining service levels, managing stock control processes, and leading the branch team effectively.

Key Responsibilities
Branch & Operational Management

Oversee daily branch operations and ensure efficient workflow
Coordinate warehousing, dispatch, and distribution activities
Monitor operational processes and improve efficiencies where possible
Ensure branch housekeeping, maintenance, and safety standards are maintained

Team Leadership

Supervise and support warehouse, operations, and sales support staff
Manage staff scheduling, performance, and daily productivity
Provide guidance, training, and operational support to the team
Promote a positive and professional working environment

Stock & Distribution Control

Oversee stock control processes and stock accuracy
Coordinate stocktakes and investigate stock variances
Ensure effective receiving, storage, and dispatch processes
Monitor delivery schedules and customer service standards

Administrative & Financial Oversight

Assist with branch administration, reporting, and operational controls
Monitor petty cash, basic financial controls, and operational expenses
Ensure accurate record keeping and ERP system updates
Support audit readiness and compliance requirements

Requirements

Matric essential
3–5 years’ experience in branch operations, warehouse supervision, or distribution management
Experience managing teams within a warehouse, distribution, manufacturing, or operational environment
Strong organisational and leadership skills
Good stock control and operational coordination experience
Computer literate with Excel and ERP system exposure advantageous
Ability to work in a fast-paced and hands-on operational role

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