Are you the kind of claims professional who thrives under pressure, owns every decision, and knows how to turn complex motor claims into smooth client experiences?We’re looking for a highly experienced Motor Claims Specialist who can confidently manage personal, commercial, fleet, HCV, and AGRI claims while delivering world-class service from first notification to final settlement.This is not a “process-only” role.This is for someone who can think critically, communicate confidently, and make sound settlement decisions with minimal supervision.

REWhat You’ll Be Trusted With

• Managing end-to-end motor claims validation and settlement
• Making settlement determinations within mandate
• Handling authorisations, rejections, and payment processing
• Working closely with brokers, clients, suppliers, and service providers
• Resolving complaints professionally and efficiently
• Delivering exceptional turnaround times and service excellence
• Navigating difficult conversations with confidence and professionalism

What Makes You Stand Out

You’re more than technically strong — you’re solutions-driven, resilient, and people-focused.
You likely have:

• 5+ years’ experience in motor claims settlement
• Strong exposure to personal and commercial lines claims
• Experience with HCV, fleet, or AGRI claims
• The ability to work independently and make decisive calls
• Excellent conflict management and communication skills
• A strong eye for detail and urgency
• Confidence handling high-value claims

Qualifications & Experience

• Matric (Grade 12)
• RE1 completed
• FAIS Fit & Proper compliant
• FETC in Short-Term Insurance (NQF4)
• Higher Certificate in Short-Term Insurance (NQF5+) advantageous
• Class of Business certifications advantageous
• Experience within a licensed insurer advantageous
• TIAL/System A experience advantageous

If you’re ready to step into a high-impact role where your experience is valued and your decisions drive outcomes — we’d love to hear from you.
Apply now and bring confidence to every claim.