Vacancy Details
Employer: Factory 209 (Pty) Ltd T/A Gradlinc
We are seeking a detail-oriented Analytics Coordinator to support our analytics and reporting functions across a diverse portfolio of clients. This role sits at the heart of our data intelligence operations, owning everything from tracking maintenance and validation to dashboard management, monthly reporting, and ad hoc data support. You’ll work closely with Account Managers and the broader analytics team to ensure our clients’ digital performance is accurately tracked, clearly reported, and continuously optimized.
This Role Is Perfect For You If… You thrive in a structured, execution-driven environment where precision and attention to detail are non-negotiable. You’re comfortable building Looker Studio dashboards, digging into GA4 data, and troubleshooting tracking issues — and you take pride in keeping multiple workstreams running smoothly in parallel. You’ll fit right in if you: ● Own your workflows. You take full accountability for your tasks and keep pipelines moving without being chased. ● Are process-driven by nature. You document your work, follow established systems, and proactively flag issues. ● Communicate data clearly. You translate numbers into insights that Account Managers can confidently share with clients. ● Handle context-switching well. You can move between reporting, troubleshooting, and ad hoc support without losing momentum. ● Are comfortable with ambiguity. You can identify the right course of action independently and know when to escalate. In short, this role is for someone who wants to be a reliable data pillar in a results-driven agency — keeping the tracking clean, the reports sharp, and the dashboards up to date.
Key Responsibilities Analytics & Tracking ● Tracking Maintenance: Maintain and validate tracking setups in Google Tag Manager across client accounts. ● Tracking Verification: Verify tracking for all new content that goes live and set up basic tracking events (e.g., click events for SEO clients). ● Troubleshooting: Identify and resolve tracking issues; escalate complex problems as needed. ● Documentation: Maintain up-to-date analytics tracking documentation for all clients. Dashboards & Reporting ● Dashboard Management: Maintain and update Looker Studio dashboards; implement changes as requirements evolve or new clients are onboarded. ● Reporting: Handle monthly reports and QBRs (data pulls, insight development, and deck creation); provide data updates for SOTU meetings. ● Lead Attribution: Pull leads from WordPress and assign attribution in GA4 for relevant client accounts. ● Ad Hoc Support: Respond to internal data requests, perform quick checks, and support Account Managers with data questions. Required Skills & Experience ● 2+ years of experience in a digital analytics or marketing operations role within a digital agency or similar environment. ● Proficiency with Google Tag Manager for tracking setup, validation, and maintenance. ● Working knowledge of Google Analytics 4 (GA4) and Google Search Console. ● Experience building and maintaining Looker Studio dashboards.Proficiency with Asana or similar project management tools. ● Strong attention to detail and the ability to manage multiple concurrent workstreams. ● Clear written and verbal communication skills, with the ability to present data insights to internal stakeholders. Preferred Skills ● Experience with WordPress and basic content management. ● Familiarity with CRM systems and marketing automation tools. ● Background supporting mid-market or enterprise-level clients. ● Experience with QBR reporting and client-facing deck creation. ● Proficiency with Google Business Suite. KPIs for Success ● Consistent, on-time delivery of monthly reports and QBRs. ● Accurate tracking setups with minimal errors or missed events across client accounts. ● Positive feedback from Account Managers and internal stakeholders on data quality and responsiveness. ● Dashboards and documentation consistently up to date and aligned with client needs.
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About Factory 209 (Pty) Ltd T/A Gradlinc
Gradlinc is South Africa’s only graduate employment platform that connects students and graduates directly to real job opportunities all in one national platform.
We bring employers and emerging talent together, making it easier for students and graduates to find opportunities that match their skills, studies, and ambitions. Whether you’re still at university or newly graduated, Gradlinc helps you move from education into employment faster and with confidence.
Instead of searching across multiple sites or relying on who you know, Gradlinc gives you access to verified opportunities from employers actively looking for student and graduate talent. From internships and part-time work to graduate programmes and entry-level roles, everything is designed to help you start your career.
Gradlinc is built to level the playing field. No matter your background or university, we help you connect to opportunities that can shape your future.
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