Role Purpose

The Building Manager is responsible for overseeing the day-to-day maintenance, operations, and administration of the building. The role ensures effective management of service providers, execution of maintenance activities, and coordination of tenant-related projects. The incumbent is also responsible for maintaining strong relationships with tenants and contractors while ensuring compliance with operational, safety, and statutory requirements.

Key Responsibilities

Budgeting and Expense Control
Assist with the preparation and management of operational budgets
Monitor and control expenditure in line with approved budgets
Ensure cost-effective use of resources and adherence to financial controls

Building Management and Administration
Oversee daily building operations, including maintenance and service delivery
Conduct routine inspections to ensure building standards are maintained
Manage housekeeping, security, and general building upkeep
Ensure compliance with lease conditions, including house rules
Maintain accurate records and reporting related to building operations
Ensure adherence to company policies, procedures, and statutory requirements, including OHS

Contractor and Service Provider Management
Manage and oversee service and maintenance contractors
Ensure contractors deliver services in line with agreed standards and service level agreements
Liaise with contractors and management to resolve operational issues
Monitor contractor performance and ensure compliance with safety and quality standards

Tenant Liaison and Support
Establish and maintain strong relationships with tenants
Address tenant queries and coordinate maintenance and repair requests
Ensure tenant satisfaction through effective communication and service delivery

Maintenance and Technical Oversight
Coordinate and oversee general building maintenance, including plumbing, electrical, and HVAC systems
Ensure timely execution of repairs and preventative maintenance
Monitor building systems to ensure operational efficiency

Project Management and Tenant Installations
Assist the Operations Manager with coordinating revamps, upgrades, and tenant installations
Actively support project execution to ensure timelines and specifications are met
Collaborate with Centre and Property Managers on building improvement initiatives