- Durban
- Salary: Market Related
- Job Type: Permanent
- Sectors: IT Manufacturing
- Reference: 2358129
Vacancy Details
Employer: Black Tie Recruit
Company established in the household textile industry is looking for a suitable candidate for an IT Administrator role. Based in Jacobs, Durban.
Role Definition: Owns Microsoft 365 administration, IT governance, and internal control execution. Focused on control, compliance, and resilience, while supporting operations when required.
Key Responsibilities
· Microsoft 365 administration (Entra ID, Exchange, SharePoint, Teams) within approved role boundaries
· Access governance:
o Role assignments and removals
o Periodic access reviews
o Enforcement of least-privilege principles
· IT General Controls (ITGCs), including:
o Creation, maintenance, and review of IT policies and standards
o Backup and recovery oversight (monitoring, verification, escalation)
o Change management controls and documentation
o Audit log retention and evidence readines
· Vendor and service-provider coordination, including technical validation of invoices
· Risk, control, and exception reporting to the IS Manager
· Operational Support
o Must assist with IT support activities when required or as directed by the IS Manager, including during high workload periods or staff absence
o Expected to support the Senior IT Support and team to ensure continuity of service
KPA’s
Competencies
· Policies current and maintained
· Backup controls operational and monitored
· Audit requests supported with complete evidence
· Constructive participation in operational support when required
· Quality orientation
· Self-management & Accountability
· Ability to work under pressure
· Attention to detail
· Building positive working relationships
· Integrity
· Effective Communication and Planning
· Problem solving and Initiative
| KPI | Target |
| Closing tickets | Daily |
| Maintaining the infrastructure | Daily |
| Review Health of IT infrastructure | Quarterly |
| Paperwork | Collated according to company requirements daily |
| Network up time | 99.9% |
| Zero unauthorized privileged access changes |
|
| Policies current and maintained |
|
| Backup controls operational and monitored |
|
| Audit requests supported with complete evidence |
|
| Constructive participation in operational support when required |
|
Candidate Requirements
Requirements
- Education
- Diploma/Degree in IT, Information Systems or Cybersecurity.
- Microsoft 365 certification preferred.
- Skills
- Strong knowledge of Microsoft 365, Entra ID, access governance, IT controls, risk, audit processes, documentation and vendor management.
- Experience
- 5+ years of IT experience with exposure to Microsoft 365, governance, access control and audit environments.
- General
- Expected to be on standby 24/7/365.
3 people have applied for this job. 58 people have viewed this job.
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