- Gauteng
- Salary: Market Related
- Job Type: Permanent
- Sectors: Construction Engineering Mining
- Reference: 2357988
Vacancy Details
Employer: Komatsu South Africa (Pty) Ltd.
Job Purpose
We are seeking a structured and detail-oriented Administrator: Warranties to support the Product Support Department. This role is responsible for executing standardised warranty administration and general office administration activities, ensuring accurate processing, record-keeping, and communication across branches.
Key Responsibilities
Warranty Administration
- Administer warranty documentation for new machines
- Capture, check, and update warranty claims on the system
- Obtain authorisation for warranty claims
- Liaise with branches regarding claims, outcomes, and additional requirements
- Update systems with claim outcomes and distribute warranty information
- Maintain accurate warranty files and archives
- Administer factory campaigns, part recalls, and parts returns
- Escalate complex warranty queries to the manager
General Administration
- Answer telephone calls and take messages
- Perform filing, scanning, photocopying, faxing, and data capturing
- Type correspondence, emails, and letters
- Coordinate communication between stakeholders
- Maintain an organised and tidy workplace (5S principles)
- Assist with section-specific administrative tasks
Required Skills
- Typing: 1 year or less
- Communication Skills: 1 year or less
- Records: 1 year or less
Candidate Requirements
Minimum Requirements
- Qualification: Grade 12 (Matric)
- Experience: 6 months – 1 year in administration or filing
- Experience in:
- General office administration
- Document management and filing systems
Key Skills & Competencies
- High attention to detail and accuracy
- Strong organisational and time-management skills
- Ability to meet deadlines and work independently
- Good verbal and written communication
- Team player with a strong work ethic
- Comfortable working within structured procedures and systems
29 people have applied for this job. 142 people have viewed this job.
About Komatsu South Africa (Pty) Ltd.
We build machines to answer the needs of society. For more than a century, our brand has been synonymous with connection to community. It guides everything we do, from the ways we think about innovation, to how we hire and train new employees around the world, and how we build relationships with our customers.
In 1921, Meitaro Takeuchi founded our company in the town that shares our name. He did so to provide work for the local community after the closure of a nearby copper mine.
Today, we have come a long way from where we started. We have evolved into a truly global company with a diverse workforce comprised of different nationalities and beliefs. And it’s by harnessing the potential of all our different talents and unique perspectives that we push ourselves further.
We explore and help advance the boundaries of technology, developing smart construction equipment and autonomous mining trucks, creating underwater electric bulldozers and even conceptualizing an excavator capable of operating on the moon. Our products and solutions directly support industries essential to the ongoing development of modern societies and everyday life.
For our core customers in forestry, construction and mining, we make big machines that take on even bigger challenges, gentle giants answering the needs of society.
We believe that when people are united by a common goal, the truly remarkable happens. In communities across the globe, we find purpose in creating value through manufacturing and technology innovation to empower a sustainable future where people, business, and our planet thrive together.
Harnessing our collective expertise to go further, we stay true to our brand promise: Creating value together.
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