Hiring cleaners, supervisors, and admin staff


Posting jobs, screening candidates, interviews


Checking references and criminal records 


Preparing contracts and onboarding new staff


Keeping employee files up to date


Managing contracts, IDs, permits


Tracking attendance leave sick days


Collecting timesheets very important for cleaning staff on different sites


Working with payroll or processing wages


Handling overtime  UIF  deductions


Absenteeism


Late coming Misconduct common in site based work


Issuing warnings


Running disciplinary hearings


Representing the company at the Commission for Conciliation Mediation and Arbitration if disputes escalate


Labor laws contracts working hours leave


Health & safety rules important for cleaners using chemicals


Updating HR policies


Handling staff complaints


Resolving conflicts between workers or with supervisors


Supporting site managers with HR issues


Monitoring staff performance


Dealing with underperformance


Supporting supervisors with evaluations


Ensuring staff are placed correctly at client sites


Replacing absent workers quickly


Handling client complaints about staff


Ensuring staff are placed correctly at client sites


Replacing absent workers quickly


Handling client complaints about staff