About the Role
We are looking for a polished, service-driven Concierge / Front-of-House professional to be the face of our 7 Parks office. This role is critical in shaping first impressions and delivering a seamless, high-quality experience for all visitors, partners, and internal stakeholders.

You will operate at the intersection of hospitality, coordination, and workplace experience—ensuring that every interaction reflects professionalism, efficiency, and the One Lesaka standard.

Key Responsibilities

• Welcome and assist all visitors, ensuring a warm and professional first impression
• Manage client meet-and-greet, directing guests efficiently and confidently
• Coordinate building access and parking requests, including confirmations and follow-ups
• Manage a centralised concierge inbox for access, bookings, and general enquiries
• Coordinate meeting room bookings and ensure spaces are prepared ahead of engagements
• Liaise with internal stakeholders to manage visitor arrivals and requirements
• Handle incoming calls related to access, bookings, and general queries
• Ensure tea/coffee stations are maintained and coordinate catering where required
• Support meeting and event setup in collaboration with internal teams
• Maintain high standards of organisation, presentation, and service delivery aligned to the One Lesaka experience

What We’re Looking For

• Proven experience in a concierge, front-of-house, hospitality, or reception role
• Strong interpersonal and communication skills, with the ability to engage across all levels
• Professional presence and a customer-centric mindset
• High attention to detail with strong coordination and organisational ability
• Comfortable operating in a fast-paced, high-touch environment

Key Attributes

• Warm, engaging, and service-oriented
• Proactive and solution-focused
• Highly organised and reliable
• Able to manage multiple priorities while maintaining composure and professionalism

Why Join Us
At Lesaka, we are building environments that enable people to do their best work. This role offers the opportunity to shape daily workplace experiences and play a visible, impactful role in how our brand is experienced by employees and visitors alike.