Clinical Application Specialist

Durban
Salary: Market Related
Job Type: Permanent
Sectors: Medical Sales
Reference: PTA025781/MV

Apply before May 29 2026 | 35 Days left

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Vacancy Details

Employer: Dante Group (Pty) Ltd

Clinical Application SpecialistLocation: Durban, KwaZulu NatalReporting to: Medtech Business Unit ManagerType: Permanent

MAIN PURPOSE OF JOB
This role is instrumental in providing expert clinical application support and ensuring the successful adoption and optimal use of our products on the market. Through specialized guidance, training, and on-site support, the Clinical Application Specialist contributes to improved clinical outcomes and customer confidence, ultimately making a meaningful impact within the healthcare sector.

KEY RESPONSIBILITIES
Clinical Application Support

Provide expert clinical application support to healthcare professionals and distributors on the safe and effective use of transfusion technology.
Deliver hands-on clinical training, in-service sessions, workshops, and product demonstrations.
Support customer implementation, optimization, and ongoing use of systems.
Troubleshoot and resolve clinical and technical application issues.
Develop and deliver educational and training materials.

Customer Engagement and Clinical Relationship Management

Build and maintain professional relationships with key clinical stakeholders.
Act as a trusted clinical liaison between customers and the company.
Gather clinical feedback and support customer satisfaction.

Customer Support and Territory Coverage

Schedule and conduct planned site visits, clinical trainings, and support sessions.
Provide on-site and remote clinical support to customers.
Support clinical evaluations, trials, and onboarding of new customers.

Clinical Knowledge and Training

Maintain in-depth knowledge of transfusion technology applications and best practices.
Stay informed of developments in transfusion medicine.
Prepare and present clinical training materials.
Support internal knowledge sharing through training sessions.

Compliance and Professional Conduct

Comply with company policies, quality systems, and regulatory requirements.
Attend training sessions, meetings, and ensure ethical conduct.

Communication

Strong verbal and interpersonal communication skills are essential.
Develop and maintain business relationships.
Resolve customer problems and complaints efficiently.

Administration and Reporting

Maintain accurate records of customer interactions and training sessions.
Complete daily call reports and compile required reports.

Financial and Resource Responsibility

Support effective use of allocated resources.
Manage travel and expense submissions.
Contribute to efficient use of budgets related to clinical activities.

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About Dante Group (Pty) Ltd

Danté Personnel Recruitment (Pty) Ltd, established in 1996, is a national leading recruitment-consulting firm. We offer specialized services to effectively manage the entire recruitment process, for companies based in South Africa and abroad. We service different Business diversities like Mining, Engineering, Technical, Information Technology and Finance.

Our exclusive database of candidates, for all various business verticals, is valuable tool to start the recruitment process. We take up the challenge in finding the right candidate through our extensive network of resources and understanding of the hiring trends.
Our expertise lies in identifying and selecting candidates at all positions, especially middle and senior management. We take pride in our ability to provide all your human resource requirements.