• Client Liaison: Act as the primary link between clients and internal specialist resources to resolve business process issues.

• Technical Support: Troubleshoot retail and distribution software matters within the React ERP system.

• Service Excellence: Maintain high service quality levels and adhere to strict SLAs for incident resolution and hand-offs.

• Project Delivery: Manage and complete assigned projects within defined timelines.

• Mobility: Travel nationally and internationally as required by project demands.

• Experience: Minimum 5 years of experience in accounting or bookkeeping.

• Industry Knowledge: Solid understanding of Retail, Sales, and Distribution business process flows.

• Financial Literacy: Proficiency in General Ledger, financial statements, and month-end/year-end closing reconciliations.

• Soft Skills: Excellent verbal and written English communication skills.

• Note: Specific training on the React ERP system will be provided.

• Background: Previous experience as a Client Support Consultant, ideally within the FMCG sector.

• Process Expertise: Detailed understanding of Cash, Inventory, and Financial cycles.

• Operational Readiness: Ability to prioritize business-critical issues and work non-standard hours when necessary.

• Attributes: A self-starter capable of working both independently and collaboratively; highly reliable and punctual.

Benefits:

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com