Service Advisor

Gauteng
Salary: Market Related
Job Type: Permanent
Sectors: Sales Automotive
Reference: 180075

Apply before Apr 21 2026 | 5 Days left

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Vacancy Details

Employer: Motus Corporation

Job Title: Service Advisor

Location: Germiston

Job Type: Full-time

Company Description: Motus VW

Job Description:

- Act as the primary point of contact for customers bringing their vehicles in for service
- Greet customers and inquire about reason for visit
- Schedule appointments and manage workload for service technicians
- Provide estimates for services and repairs, as well as communicate any additional work that may be needed
- Keep customers informed of progress on their vehicle and any delays that may occur
- Coordinate with parts department to ensure necessary materials are available for service
- Handle customer complaints and resolve any issues in a timely and professional manner
- Maintain a clean and organized work area
- Assist with other duties as needed

Qualifications:

- High school diploma or equivalent
- Previous experience in customer service or automotive industry preferred
- Strong communication and interpersonal skills
- Ability to prioritize tasks and manage workload efficiently
- Knowledge of basic automotive terminology and service procedures
- Proficient computer skills
- Ability to work in a fast-paced environment and handle multiple priorities simultaneously
- Positive attitude and willingness to go above and beyond for customers

We are an equal opportunity employer and value diversity in our workforce. We encourage all qualified individuals to apply for this position.

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About Motus Corporation

Motus is a multi-national provider of automotive mobility solutions and vehicle products and services, delivering 77 years of steady growth and reliable value creation. Our leading market presence in South Africa is enhanced by selected international offerings in the United Kingdom, Australia, Asia and Southern and East Africa.

Motus employs over 20 000 people globally and is a diversified (non-manufacturing) business in the automotive sector. Motus is South Africa’s leading automotive group, with unrivalled scale and scope across the automotive value chain.

Motus offers a differentiated value proposition to OEMs, customers and business partners with a business model that integrates our four business segments: Import and Distribution, Retail and Rental, Mobility Solutions and Aftermarket Parts, providing multiple customer touchpoints that support resilience and meet customers’ mobility needs across the vehicle ownership cycle.

Motus has long-standing importer, distribution and retail partnerships with leading OEMs, representing some of the world’s most recognisable brands. We provide automotive manufacturers with a highly effective route-to-market and a vital link between the brand and the customer throughout the vehicle’s lifecycle. In addition, we provide accessories and aftermarket automotive parts for out-of-warranty vehicles and the Mobility Solutions segment sells value-added products and services to customers, including non-insurance and insurance products, consumer mobility solutions, and fleet services.