Warranty Clerk

Durban
Salary: Market Related
Job Type: Permanent
Sectors: Admin Automotive
Reference: 180651

Apply before Apr 23 2026 | 8 Days left

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Vacancy Details

Employer: Motus Corporation

Warranty Clerk

We are looking for a detail-oriented and organized Warranty Clerk to join our team. The Warranty Clerk will be responsible for processing warranty claims, maintaining warranty records, and coordinating warranty repairs on behalf of customers. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:
- Receive and process warranty claims from customers
- Verify warranty coverage and eligibility
- Coordinate warranty repairs with service providers
- Track and maintain warranty records
- Communicate with customers regarding warranty status and updates
- Assist with warranty-related inquiries and issues
- Collaborate with internal teams to ensure timely resolution of warranty claims
- Identify and report any trends or issues related to warranty claims
- Provide administrative support as needed

Qualifications:
- High school Certificate or equivalent
- 2+ years of experience in a warranty or customer service role
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office applications
- Ability to multitask and prioritize tasks effectively
- Knowledge of warranty policies and procedures

If you meet the qualifications and are ready to take on a challenging and rewarding role as a Warranty Clerk, we encourage you to apply. Thank you for considering joining our team.

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About Motus Corporation

Motus is a multi-national provider of automotive mobility solutions and vehicle products and services, delivering 77 years of steady growth and reliable value creation. Our leading market presence in South Africa is enhanced by selected international offerings in the United Kingdom, Australia, Asia and Southern and East Africa.

Motus employs over 20 000 people globally and is a diversified (non-manufacturing) business in the automotive sector. Motus is South Africa’s leading automotive group, with unrivalled scale and scope across the automotive value chain.

Motus offers a differentiated value proposition to OEMs, customers and business partners with a business model that integrates our four business segments: Import and Distribution, Retail and Rental, Mobility Solutions and Aftermarket Parts, providing multiple customer touchpoints that support resilience and meet customers’ mobility needs across the vehicle ownership cycle.

Motus has long-standing importer, distribution and retail partnerships with leading OEMs, representing some of the world’s most recognisable brands. We provide automotive manufacturers with a highly effective route-to-market and a vital link between the brand and the customer throughout the vehicle’s lifecycle. In addition, we provide accessories and aftermarket automotive parts for out-of-warranty vehicles and the Mobility Solutions segment sells value-added products and services to customers, including non-insurance and insurance products, consumer mobility solutions, and fleet services.