- Johannesburg CBD
- Salary: Market Related
- Job Type: Permanent
- Sectors: Insurance
- Reference: RM-835
Vacancy Details
Employer: Rand Mutual Admin Services
The Head: Alternative Distribution (Channel Development) will be responsible for developing, managing and growing non-traditional distribution channels for the company’s life insurance products. The role will focus on identifying new distribution opportunities, forging partnerships and leveraging innovative technologies to increase market penetration and enhance customer ac
Description:
THE JOB AT A GLANCE
The Head: Alternative Distribution (Channel Development) will be responsible for developing, managing and growing non-traditional distribution channels for the company’s life insurance products. The role will focus on identifying new distribution opportunities, forging partnerships and leveraging innovative technologies to increase market penetration and enhance customer acquisition.
WHAT YOU WILL DO
Strategy Development
- Lead the creation and execution of a comprehensive strategy for alternative distribution channels (e.g., digital, telecommunication partners, bancassurance, affinity groups, e-commerce platforms, etc.)
- Analyze market trends and customer behaviors to identify innovative distribution opportunities outside traditional channels
- Ensure the alignment of distribution strategies with overall business goals and growth objectives.
Partnership Management
- Identify and establish partnerships with third-party organizations such as financial institutions, fintech companies, telecom operators, and retail platforms
- Manage ongoing relationships with partners, ensuring mutual benefits and growth
- Negotiate contracts, terms, and revenue-sharing agreements with distribution partners.
Channel Development & Expansion
- Develop and implement sales models for alternative channels, including digital platforms and emerging technologies (AI, mobile apps, etc.)
- Lead the design and development of new product offerings tailored to the needs of specific channels and customer segments
- Optimize the customer journey and experience across all alternative channels.
Cross-functional Collaboration
- Work closely with marketing, product, and IT teams to ensure alignment in product development, marketing campaigns, and technological requirements for new channels.
- Collaborate with data analytics teams to continuously monitor channel performance and identify areas for improvement.
Performance Monitoring & Reporting
- Set and monitor KPIs for alternative distribution channels, including sales growth, customer acquisition, retention, and profitability
- Report regularly to senior management on the performance of each channel and recommend adjustments based on data-driven insights.
Team Leadership
- Build and manage a team focused on channel development, ensuring alignment with company values and strategic objectives
- Provide coaching and development opportunities for team members to enhance their skills and capabilities.
Requirements:
WHAT WIL YOU BRING TO THE TABLE
- Bachelor’s degree in Business, Marketing, or a related field; MBA or other advanced degree preferred
- 8+ years of experience in sales, marketing, or business development, preferably within the life insurance or financial services industry
- Proven experience in developing and managing alternative distribution channels
- Demonstrated success in building strategic partnerships.
Skills
- Strong analytical and problem-solving skills.
- Excellent leadership and team management abilities.
- Ability to negotiate and manage partnerships effectively.
- In-depth understanding of digital distribution strategies and emerging technologies.
- Strong communication and presentation skills.
WHAT YOU WILL GET IN RETURN
We offer great opportunities for personal and professional development in a stable company that is 132 years strong. The role comes with a competitive salary package and various benefits. Furthermore, you will be part of a dedicated group of colleagues who value teamwork and collaboration.
Turnaround time
The shortlisting process will only start once the advert due date has been reached. The time taken to complete this process will depend on how far you progress within the recruitment process and the availability of our managers. Kindly note that should you not receive a response within 21 days, please consider your application unsuccessful.
Our Commitment to transformation:
In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.
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About Rand Mutual Admin Services
Established in 1894, RMA has more than 120 years’ experience in administering claims for occupational injuries and diseases according to the Compensation for Occupational Injuries and Diseases Act (COIDA). RMA is passionate about caring for the lives of its claimants and their families. It embodies its slogan of Caring, Compassionate Compensation at every level of the organisation, from its empathetic staff to embracing good corporate citizenship. RMA’s value lies not only in its compassionate approach, but in the excellent systems and processes it has in place to ensure timeous and efficient payment of valid claims. RMA has the licence to administer COID claims for both Class IV (Mining) and Class XIII (Iron, steel, artificial limbs, galvanising, garage, metals and related industries).
RMA’s high level of service and quick claims processing turnaround time is underpinned by a market-leading integrated claims management IT system that allows for paperless adjudication of claims, placing it as the market leader in the workmen's compensation industry.
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