Media24's B2B division is seeking a passionate and driven Digital Marketing Administrator to join our team in Woodmead, Johannesburg.

Role Overview: 

The Digital Marketing Administrator bridges the gap between digital marketing and sales teams to ensure digital campaign fulfillment.

The role involves organising and maintaining campaign deliverables, communicating with both internal teams and clients, and providing administrative support, contributing to the success and efficiency of the digital department. 

Responsibilities: 

• Liaise between the sales and digital marketing teams to ensure timely and accurate campaign deliveries.  

• Monitor campaign start and end dates, providing timely reminders to relevant stakeholders.  

• Contact clients to request digital material, provide updates, and secure additional information as needed.  

• Respond to client inquiries about campaigns and relay needs or questions to the digital team.  

• Use project management tools like Microsoft Planner to track campaign timelines and materials.  

• Perform general administrative duties, such as cold-calling potential newsletter subscribers and compiling spreadsheets and schedules. 

• Assist in compiling and preparing reader demographic reports and similar analytics.  

• Ensure digital materials meet specs. And relay client expectations or inquiries to the digital team to ensure campaign success.  

Key Performance Indicators (KPIs): 

• Accuracy: Reduction in errors associated with campaign material or deadlines.  

• Efficiency: Percentage of campaigns delivered on time without delays.  

• Client Satisfaction: Positive feedback collected during and post-campaign.  

• Material Retrieval: Completion rate for materials requested from clients within defined timeframes.  

• Campaign Monitoring: Timely reminders and updates sent to the team regarding active and closing campaigns.  

• Administrative Tasks: Completion rate for assigned tasks, such as preparing demographics or managing contact lists. 

Required Education and Experience:  

• A qualification or experience in administration or a related field; familiarity with digital marketing and digital advertising sales is beneficial.  

• 1-2 years in a similar administrative or support role (digital marketing knowledge is advantageous).  

Required Skills and Attributes:  

• Strong organisational and project management skills.  
• Excellent written and verbal communication abilities.  
• Meticulous attention to detail and accuracy.  
• Proficiency with Microsoft Office Suite (especially Excel and Planner). 
• A proactive and solution-oriented mindset.  
• Ability to work both independently and as part of a team. 

Given the employment equity policy of Media24, preference will be given to suitable candidates from the designated groups.