Job Requirements:

• French speaker with professional fluency – level B2 or higher
• Previous Team leader experience in a call center/ BPO (2 year +) 

Duties:

• Coaches the team in order to ensure quality of delivery meets the appropriate standard 
• Measures and manages the team to ensure out-of-line situations are immediately addressed 
• Communicates information in a timely, accurate and understood manner to all team members 

Salary:

• R25 000 - 28 000

Location:

• Jhb

To apply kindly send your updated CV and supporting documents.