Medihelp is one of the top open medical schemes in South Africa and is a self-administered scheme covering more than 200 000 lives. We follow an individualised approach to meeting our members’ healthcare needs by –

offering 10 benefit options, each one priced and structured differently, to provide members with more value and suit every life stage,

making a variety of engagement opportunities available on social media and through digital channels, and

delivering continuous service, both online and offline, including our user-friendly app for members, educational videos, dedicated call centre agents, five walk-in centres and a secured website for members.

We strive to make healthcare more affordable, which is why we manage the escalating cost of healthcare provision by ensuring appropriate and quality healthcare, backed by a strong team of more than 500 highly skilled and experienced personnel with a passion to deliver excellent service. We balance coverage, applicable care and cost, to give our members the peace of mind that their healthcare cover is in safe hands. We render a personalised service to members from our head office in Pretoria and at regional offices in Cape Town, Durban, Bloemfontein and Port Elizabeth.