- Pretoria
- Salary: R13 000.00 Per Month
- Job Type: Permanent
- Sectors: Accounting Admin
- Reference: 2344375
Vacancy Details
Employer: Careers24
We are seeking a reliable and customer-focused Switchboard Operator to join our team. The Switchboard Operator will be responsible for answering incoming calls, transferring calls to the appropriate department or individual, and providing excellent customer service to all callers. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Answer incoming calls in a timely and professional manner
- Transfer calls to the appropriate department or individual
- Provide information to callers as needed
- Take messages accurately and relay them to the appropriate person
- Maintain an organized call log and ensure all calls are handled efficiently
- Assist with administrative tasks and other duties as assigned
Requirements:
- High school diploma or equivalent
- Previous experience as a switchboard operator or in a similar role preferred
- Excellent communication and interpersonal skills
- Strong customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using multi-line phone systems and other office equipment
If you are a customer-focused individual with strong communication skills and a professional demeanor, we encourage you to apply for the Switchboard Operator position. Join our team and help us provide exceptional service to our callers.
Required Skills
- Customer Skill: 1 year or less
29 people have applied for this job. 45 people have viewed this job.
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Work is Joy
I have been part of this team for a long time. Seeing the platform, the processes, and the people grow from strength to strength, while knowing that we're going to continue doing so, is one of the best joys of my life.
Marc Privett
Product Owner