Snr Specialist: SAP Support





Operating Division:Transnet Rail Infrastructure Manager (TRIM)


Employee Group:Non Permanent


Department:TR-ICT-SAP Configuration Mngmt-PKT


Location:Parktown


Reporting To:Snr Specialist: Configuration Management


Grade:E


Reference:req4586











The closing date is on 23/04/2026. It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement.



Position Purpose
To
provide underlying technical, functional and data support to the SAP Asset
Accounting (AA), Financial Accounting (FI) and Controlling (CO) processes in
TRIM that require the usage of complex ERP (Enterprise Resource Planning)
information systems by Transnet Rail Infrastructure Manager employees;
ultimately aiding in providing better systems & process controls; more
accurate financial and other reporting sub-processes; more efficient methods
of transacting; and upskilling the employees using those systems. 



Position Outputs
• Provide training & test end users on SAP AA/FI/CO modules & related important information to ensure user process & transaction knowledge is strong. (Also provide remedial fixes to users needing it).
• To provide process understanding and enhancement support to relevant SAP processes.
• Provide telephonic, teams, and e-mail support to users experiencing system errors on SAP AA/FI/CO modules, or those unable to complete specific transactions; and provide period-end technical jobs for TRIM.
• To ensure SAP roles (transactional) are granted and controlled via the appropriate risk management tolls (currently GRC) to ensure Business Process Owners mitigate all medium; high and critical risks, and provide safe password resetting.
• Provide information to SAP Coe for system errors/issues that are revealed as non-user faults, and need addressing. Provide testing on fixes.
• Provide testing, data services to the business on projects, system changes etc.



Qualifications and Experience
Minimum Requirements
• Bachelor’s degree (B Com) or equivalent IT degree with majors in accounting/ IT.
• 5 years of SAP support or SAP implementation / IT business analyst experience dealing with system and data analytics.
• Requirements of trust and honesty in the handling of finances as per the National Credit Act Amendment 19.
• Must undergo Lifestyle Audit.
ROC
• 4 - 8 years relevant and solid experience in supervising activities, diagnostic and quality of work-flow and procedures; Quality execution of work, within the defined operating procedures, standards and working routines. Or provide technical guidance/expertise. Execution of work ensuring compliance with at least 3 years at supervisory/managerial level or specialist experience.
Standard Job Requirements
• Valid drivers license.
• Travel as required and approved.



Competencies
Strategy & Sustainability.
• Strategic Thinking: Formulates strategies and business plans to achieve the overall organisations direction
• Commercial awareness: Keeps abreast of internal and external factors that can impact the business.
• Innovating: Generates new ideas or solutions by thinking ""outside of the box""; reviews current processes or systems and identifies ways to optimise them.

Inspirational Leadership.
• Inspiring People: Leads by example. Inspires, motivates and empowers team members to do their best.
• Managing Talent: Provides clear direction and sets performance standards/requirements for the team.
• Leading Change: Leads and directs change initiatives.
• Embracing Diversity: Leads and promotes equal opportunity and has an appreciation for diversity in the workplace.

Business Performance and Delivery
• Lead Business Performance: Leads the business to be more efficient and effective.
• Strategic Decision Making: Is decisive and takes full accountability for decisions.
• Business Acumen: Understands and deal with various business situation using obtained knowledge and a broad spectrum of expertise.
• Analysing: Thinks in a systemic way but is open to new approaches.

Relationship Management
• Communicating Effectively: Communicates the business strategy and objectives in a clear and manner.
• Collaborating and Networking: Build wide and effective relationships with people inside and outside of the organisation to help achieve the organisations goals and objectives
• Service Orientated: Leads by example; strives for a customer centric culture where everyone acts with the customer in mind
• Persuading and Influencing: Is able to persuade and influence those around him/her for the benefit of achieving the organisations/ departments goals and objectives. Identifies and influences key decisions makers using strong persuasive techniques and creates a string personal impression that leads to buy in from others.

Corporate Governance & Compliance
• Leading Governance: Always work in the best interest of the organisation and aligns business practices to the ethical obligations and good corporate governance.
• Leading Safety Practice: Lead safety practices by communicating, enforcing and supporting all safety standards and activities.
• Leading Risk Management: Identifies areas of risks and implements corrective actions to mitigate the impact of risks to ensure overall sustainability.


Equity Statement
Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.


Disclaimer
If you have not heard from Transnet within 90 days, please consider your application as unsuccessful.
Transnet, its employees or representatives never ask for a fee from job seekers. Any such requests are fraudulent. Please report any suspicious activities in this regard to the Transnet anti-fraud line on 0800 003 056 or email reportit@ethicshelpdesk.com