Candidate Requirements

Minimum Requirements:

• Grade 12 Previous FMCG/Retail experience advantageous
• 1 - 2 Years relevant experience Ownership of a Smart Mobile Phone

Key Competencies and Skills:

• Problem Solving > Ability to identify, analyse, organise and solve problems and issues in a timely and effective manner.
• Responsibility > Takes personal responsibility for their actions and their consequences. Believes they are in charge of their own future. Recognises their ability to influence outside forces and does not attribute their successes or failures to luck or to the power of others.
• Negotiation > Ability to effectively explore alternatives and positions to reach outcomes that gain all parties’ support and acceptance.
• Relationship Building > Ability to develop and maintain professional business associations at all levels including seniors, juniors, peers, colleagues customers, clients, service partners, government and community stakeholders.
• Stress Tolerance (Resilience) > Strikes a clear balance and sets boundaries between work and rest/relaxation. Puts in the effort to get the job done well and stays calm under pressure. Handles disappointment and/or rejection while maintaining effectiveness.
• Customer/Commercial customer Service Orientation > Ability to make an effort to listen to and understand both internal and external customers; anticipating customer needs; gives high priority to customer satisfaction.
• Impact > Ability to create a good first impression, command attention and respect and demonstrate confidence.
• Commercial Acumen > The ability to understand the financial effects of certain choices and actions and make informed decisions to maximize profits and decrease loss.
• Communication – Verbal and Written > Ability to verbally expresses ideas effectively to individuals and groups, both in formal and informal settings and to express ideas clearly in writing and compose written materials in a clear and concise manner, tailored for relevant audiences. 
• Driven (Results Oriented) > Achievement-motivated. Focuses persistently on outcomes, establishing goals, monitoring progress towards them and ultimately achieving them. High internal standards that drive them to do well. Takes pride in positive contributions and always wants to exceed personal best.
• Planning and organising > Ability to establish a course of action for self or others to accomplish a specific goal through effective planning, appropriate assignment of personnel and appropriate allocation of other resources.