- Johannesburg
- Salary: Market Related
- Job Type: Permanent
- Sectors: FMCG
- Reference: 2348556
- Employment Equity Position
Vacancy Details
Employer: PnS Group (Pty) Ltd
Responsible for developing the knowledge and skills of PnS in-store employees, ensuring that field staff can meet their business objectives, drive KPI performance and deliver quality services that meet customers’ needs and compliance requirements
Candidate Requirements
Grade 12
Valid South African drivers license
Minimum of 5 year's experience within the sales & merchandising in-store environment
Availability to travel and visit our retail stores, as needed
Excellent coaching & training skills
Previous experience as a team leader
Applicable knowledge of the technologies used by the group
Ability to motivate employees to achieve compliance numbers
Ability to manage the full in-store training cycle, including conducting in-person activities and using online communication platforms
Own smart mobile device
Excellent communication skills written, verbal and telephonic (English) > The capacity to listen attentively, present information in a clear manner and respond appropriately to the verbal and written communication of others
Excellent organiser and planner > The capacity to break down a large task into subtasks or sub-goals, to anticipate obstacles and evaluate alternatives. Includes needs identification (recognising gaps between the current situation and a desired outcome), as well as the ability to define tasks needed to accomplish goals and assign and co-ordinate people, tasks and resources to ensure an efficient flow of work
Strong interpersonal skills and team player > The ability to work with others toward a shared goal, participating actively, sharing responsibility and rewards, and contributing to the capability of the team. The ability to draw others into active commitment to the team's effort
Diplomacy > The ability to manage professional relationships, communicate with intent, seek to understand, provide support and creative solutions, and help mediate work conflicts.
Coaching & Mentoring skills > The ability to provide an experience that enables learning and development to occur and thus performance to improve, as well as ensuring others are able to make significant transitions in knowledge, work or thinking.
Technical and professional knowledge > Knowledge and skill pertaining to Sales & Merchandising, In Store procedures and systems used in retail/wholesale
Reporting & communication skills > The ability to communicate clearly, concisely and concretely in writing, as well as using relevant tools (MS Word, MS PowerPoint, MS Excel, MS Outlook) to gather, evaluate and analyse relevant information to report progress.
Relationship builder (clients & channels) > The capacity to put people at ease and build sound relationships based on mutual trust and openness
Customer service orientation > The willingness to anticipate, recognise and meet the needs of clients and customers.
Self-Management > The capacity to plan, manage, monitor and evaluate own workflow and output, anticipating obstacles, juggling priorities and following through on goals and commitments within agreed time-frames
2 people have applied for this job. 35 people have viewed this job.
Quotes
My Journey
Mitchell's Plain, Cape Town, where I grew up, I never imagined I would be able to accomplish what I have in the last 15 years. I'm not sure how I managed to survive in the midst of gangsterism, drugs, and so many negative influences. I needed to get through all of this without getting sucked into it. Pack n Stack hired me as a merchandiser, which was my first job. I was assigned to Makro Ottery, where I needed to improve my retail knowledge as soon as possible. Long hours, customer centricity, and client expectations are all part of the job. After gaining a better understanding of the function and the industry, I quickly advanced through the ranks: merchandiser, field supervisor, dedicated sales representative, Area Sales Manager, and Regional Sales Manager. PnS recognized my potential and provided me with the opportunity to advance within the company. When our CEO (Glenn Brauns) called to ask me to transfer to Gauteng six years ago, I was filled with mixed emotions, unsure if I would be able to cope in the big city. I realized right away that PnS had helped me get this far, and they would continue to do so. This was the case; since then, I've held positions such as National Account Manager, Commercial General Manager, and Commercial Director for Dedicated Solutions and Retail Support Services. PnS has ensured that our culture is our competitive advantage by creating an environment in which employees can reach their full potential. It's uncommon to find a company that lives up to its values, but PnS does. PnS is a people-oriented company that strives to get the most out of its employees by providing a platform for them to grow not only professionally but also personally. PnS is a company that values people, promotes diversity, and gives all employees a voice in how the company is run.
Clemen Mashonga
Commercial Director for Dedicated Solutions and Retail Support Services.