Vacancy Details
Employer: PnS Group (Pty) Ltd
We are looking for a dynamic and experienced ER Case Coordinator to join our team. This role plays a pivotal part in providing administrative and operational support to the Employee Relations (ER) team, ensuring the smooth and efficient flow of ER processes for the organisation. The role is responsible for case documentation management, scheduling, compliance tracking, and providing first-line coordination for internal disciplinary cases and external labour litigation matters. The incumbent plays a critical role across a national wholesale and retail operation
Key Responsibilities:
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Provide expert advice and guidance on employee and industrial relations matters.
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Ensure compliance with labour legislation, company policies, and procedures.
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Manage complex disciplinary and grievance cases with professionalism and fairness.
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Build and maintain constructive relationships with trade unions and employee representatives.
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Case management, CCMA processes, and workplace investigations.
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Drive proactive stakeholder engagement to mitigate risks and promote employee well-being.
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Balance organizational objectives with employee advocacy to enable a fair and sustainable workplace.
Required Skills
- Reporting And Analytics: 3 to 4 years
- Stakeholder Engagement & Relationship Management: 3 to 4 years
- Case Management Support: 3 to 4 years
- Scheduling And Coordination: 3 to 4 years
- Employee & Industrial Relations Expertise: 3 to 4 years
- Conflict Resolution & Mediation: 3 to 4 years
- Communication & Consultation Skills: 3 to 4 years
- Judgement & Professional Integrity: 3 to 4 years
- Compliance And Document Control: 3 to 4 years
Candidate Requirements
- A relevant tertiary qualification in HR, Labour Relations, or a related field.
- Minimum 3 years’ experience in employee and industrial relations.
- Strong working knowledge of disciplinary, grievance, and labour litigation procedures.
- Experience working with case management or HR information systems
- Advanced MS Office skills, particularly Excel, Word, Outlook, and PowerPoint.
- Familiarity with BCEA, LRA, CCMA rules and processes, and union engagement protocols.
5 people have applied for this job. 27 people have viewed this job.
Quotes
My Journey
Mitchell's Plain, Cape Town, where I grew up, I never imagined I would be able to accomplish what I have in the last 15 years. I'm not sure how I managed to survive in the midst of gangsterism, drugs, and so many negative influences. I needed to get through all of this without getting sucked into it. Pack n Stack hired me as a merchandiser, which was my first job. I was assigned to Makro Ottery, where I needed to improve my retail knowledge as soon as possible. Long hours, customer centricity, and client expectations are all part of the job. After gaining a better understanding of the function and the industry, I quickly advanced through the ranks: merchandiser, field supervisor, dedicated sales representative, Area Sales Manager, and Regional Sales Manager. PnS recognized my potential and provided me with the opportunity to advance within the company. When our CEO (Glenn Brauns) called to ask me to transfer to Gauteng six years ago, I was filled with mixed emotions, unsure if I would be able to cope in the big city. I realized right away that PnS had helped me get this far, and they would continue to do so. This was the case; since then, I've held positions such as National Account Manager, Commercial General Manager, and Commercial Director for Dedicated Solutions and Retail Support Services. PnS has ensured that our culture is our competitive advantage by creating an environment in which employees can reach their full potential. It's uncommon to find a company that lives up to its values, but PnS does. PnS is a people-oriented company that strives to get the most out of its employees by providing a platform for them to grow not only professionally but also personally. PnS is a company that values people, promotes diversity, and gives all employees a voice in how the company is run.
Clemen Mashonga
Commercial Director for Dedicated Solutions and Retail Support Services.
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