Understanding customers is a critical success factor for any organisation. Now more than ever, customers want to connect and do business through many different channels – bridging generational gaps and attitudes is no easy feat. Our best of breed Customer Experience applications allow us to create that link whilst at the same time maximising employees’ productivity.
Tetrad IT is a proudly South African company, a Gold level member in Oracle PartnerNetwork (OPN) and Salesforce Alliance Partner. Tetrad IT drives Customer Experience by providing a full suite of professional services for both On-Premise and Cloud applications. These include Salesforce, Oracle’s Siebel CRM, Oracle Sales Cloud (CRM), Oracle RightNow (Service), Enterprise Development on the Java platform and Microsoft Dynamics CRM. We also have strong enterprise Master Data Management skills which is critical to the success of organisations that rely on their customer data.
Our Customer Experience offering allows organisations to wow their customers, meet them where they are and tell them the things that matter.