A well-established craft brewery and restaurant in Braamfontein, Johannesburg is looking for an experienced Front of Office Manager to join their team. The business offers a dynamic dining experience that combines quality food, locally brewed craft beer, and live entertainment in a vibrant, customer-focused environment.

About the Role

This role is suited to an experienced hospitality professional with strong leadership skills who thrives in a fast-paced environment. The duties include but not limited to:

• Oversee daily front-of-house and floor operations.
• Deliver exceptional customer service and maintain a customer-focused culture.
• Manage bookings, shift planning, and staff scheduling.
• Lead, train, and support front-of-house team members.
• Ensure efficient order processing, service delivery, and payment handling.
• Maintain high standards of cleanliness, hygiene, and restaurant presentation.
• Oversee stock control, staff management, and opening/closing procedures.
• Ensure smooth restaurant operations during busy service periods.

Requirements:

• Matric
• 4+ years' experience in a management role
• 3+ years' experience within the hospitality or food service industry
• Supervisory experience with the ability to lead and develop a team
• Valid driver's license and own vehicle
• Reside close to Braamfontein
• Strong customer service and hospitality background

How to Apply:

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Apply for this role today, contact Robyn at robyn.ashburner@hireresolve.us or on LinkedIn.

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