Vacancy Details
Employer: Dante Group (Pty) Ltd
- Matric
- Previous experience in internal sales or customer service role, preferably within the label solutions industry or related field.
- Strong communication and interpersonal skills, with the ability to build rapport with customers.
- Customer-focused mindset with a passion for delivering exceptional service.
- Familiarity with CRM systems, preferably Syspro ERP, and ability to navigate and utilize its features effectively
- Technical knowledge or experience with labelling solutions is advantageous
- Proficient in using Microsoft Office suite, particularly Excel and Outlook.
- Key Responsibilities:
- Sales Support:
- Respond to customer inquiries and provide product information, pricing, and availability.
- Assist with order processing, including preparing quotes, order entry, and coordinating with production and logistics teams.
- Follow up on leads, quotes, and sales inquiries to convert them into sales opportunities.
- Collaborate with the external sales team to support their efforts and ensure seamless customer service
- Customer Relationship Management:
- Build and maintain strong relationships with customers by providing personalized support and addressing their needs.
- Proactively contact existing customers to upsell and cross-sell products and services.
- Follow up on customer orders, delivery status, and resolve any issues or complaints in a timely manner.
- Product Knowledge and Technical Support:
- Provide technical product support to customers, addressing their inquiries and guiding them towards suitable solution
- Sales Reporting and Administration
- Prepare sales reports, forecasts, and analysis to track sales performance and identify growth opportunities
- Minimum requirements:
Consultant: Charlene Nel - Dante Personnel Pretoria Silver Lakes
Apply via our website www.dantesa.co.za
If you do not hear from us within 5 days, please accept that your application was unsuccessful
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About Dante Group (Pty) Ltd
Danté Personnel Recruitment (Pty) Ltd, established in 1996, is a national leading recruitment-consulting firm. We offer specialized services to effectively manage the entire recruitment process, for companies based in South Africa and abroad. We service different Business diversities like Mining, Engineering, Technical, Information Technology and Finance.
Our exclusive database of candidates, for all various
business verticals, is valuable tool to start the recruitment process. We take
up the challenge in finding the right candidate through our extensive network
of resources and understanding of the hiring trends.
Our expertise lies in identifying and selecting candidates at all positions,
especially middle and senior management. We take pride in our ability to
provide all your human resource requirements.
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