The Role

Boldly different. Fiercely human. Proudly African. 

Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels.  We make life easy for our clients across Zambia, Kenya, Uganda, South Africa and Tanzania. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more.  As one of the fastest-growing lenders in Africa, we combine exceptional client service with the very best tech and data analytics. 

We are looking for a candidate that will support the branch team as an Office Assistant The ideal candidate must combine a variety of skills including time management, general organisation, task prioritization, customer service, problem-solving, and teamwork. The candidate must possess a minimum UACE certificate. Any previous office experience may be requested but this can also be an entry-level position. Possession of a valid motorcycle license and valid manual transmission driving license is preferred but not required. Should be willing to learn/ride a motorcycle or drive a manual transmission vehicle.

Responsibilities

• Operations

1. Provide a high-quality cleaning service that includes tasks such as, mopping, dusting, emptying bins, and polishing surfaces.
2. Keep office area clean and tidy.
3. Greet the public and clients, ensure Covid guidelines are followed, direct them to the correct staff member, and manage queues in the branch.
4. Coordinate messenger and courier service including delivery of demand letters.
5. Maintain office filing and storage systems.
6. Perform work-related errands as requested such as purchase client gifts, go to post office and banking.
7. Notify administration when materials are running low so that they can be ordered centrally.

       2) Other

1. Be a brand ambassador and ensure the right image is projected of the brand.
2. Maintain thriving relationships with colleagues, customers and stakeholders.
3. Make Unifi a fun place to work!