We are looking for a highly detail-oriented and reliable Finance Operations Manager to support the daily financial operations of our online lending business in South Africa. This role combines payments operations, reconciliation, operational accounting, treasury support, financial reporting, and regulatory reporting support. The successful candidate will initially support manual loan disbursements before full payment automation is implemented and will later transition into a broader finance operations and reporting role within the business.

Key Responsibilities
• Process and monitor daily loan disbursements.
• Verify customer and banking details before payouts.
• Perform daily reconciliation between CRM systems, payment providers, and bank accounts.
• Investigate failed payments, reversals, duplicate transactions, and payment discrepancies.
• Maintain accurate records of all financial and operational transactions.
• Support repayment allocation and payment investigations.
• Monitor company liquidity and payout balances.
• Support treasury and cash flow monitoring.
• Prepare daily, weekly, and monthly operational finance reports.
• Prepare management reports on disbursements, collections, repayment performance, and loan book metrics.
• Assist with financial reporting for management, auditors, regulators, and external partners.
• Coordinate with Risk, Operations, Customer Support, and external payment providers.
• Support vendor payments, expense tracking, and operational accounting tasks.
• Monitor payment provider settlement reports and investigate mismatches.

Financial Reporting Responsibilities
• Prepare daily cash position reports.
• Prepare disbursement and collections summaries.
• Track repayment performance and overdue balances.
• Assist with monthly financial closing procedures.
• Prepare reconciliation and operational finance reports for management review. • Support CFO and management with operational finance analysis.
• Monitor payment trends and identify anomalies or operational risks.
• Maintain organized financial and operational reporting records.

Regulatory & Compliance Reporting Support
• Assist with preparation of regulatory and tax-related financial data.
• Support external accountants and auditors with reconciliations and reporting documentation.
• Maintain accurate financial records for NCR, SARS, auditors, and compliance purposes.
• Assist with VAT and financial reporting data preparation.