We are a specialized laptop and PC repair center primarily serving B2B clients and corporate accounts. We operate as a tight-knit, high-performing team of 8 people. We are seeking an energetic, growth-minded manager to run the daily shop operations and actively drive business growth. 

This is not a purely administrative role. We need a leader with a "salesman" mindset who can manage our small workshop team while actively hunting for new corporate repair contracts, upselling maintenance packages, and building lasting relationships with local businesses. You do not need a specific technical skill set, but you must have the hunger to close deals and the communication skills to keep corporate clients happy.

Key Responsibilities:

* Sales & Account Growth: Actively pitch our repair and maintenance services to new business clients; cross-sell and upsell services to existing corporate accounts.

* Client Relationship Management: Act as the face of the business for corporate IT managers and procurement officers; handle quotes, follow-ups, and service delivery.

* Workshop Oversight: Manage the daily workflow for our small team, ensuring client devices are repaired and returned on time.

* Team Leadership: Lead, motivate, and coordinate our 8-person team to maintain high customer satisfaction and quick turnaround times.

* Problem Solving: Resolve client issues swiftly and professionally, turning complaints into long-term customer loyalty.