Responsibilities
Mine & Producer Liaison

Maintain regular communication with mine producers and export agents to confirm scheduled loadings, dispatch dates and product availability.
Coordinate product grade and quality requirements against customer specifications and offtake agreement parameters.
Manage daily and weekly production and dispatch schedules, escalating deviations to the Operations Manager promptly.
Maintain an up-to-date mine-to-port tracker covering all active shipments.

Transport & Domestic Logistics

Engage and manage approved domestic transport contractors (road haulage and rail) for the movement of magnetite product.
Issue transport instructions, confirm bookings and monitor vehicle/wagon movements in real time.
Investigate and resolve transport delays, shortfalls, and quality discrepancies in transit.
Track and reconcile truck and rail tonnages against dispatch and receipt records.

Export Documentation & Compliance

Prepare, review and submit all required export documentation in accordance with South African customs (SARS) and international trade regulations.
Coordinate with freight forwarders and clearing agents to ensure timeous clearance at loading ports.
Maintain a document tracking register ensuring all originals and copies are filed and accessible for audit purposes.
Stay current with SARS, ITAC and port authority regulatory changes affecting magnetite export.

International Shipping Management

Coordinate cargo bookings with international shipping lines and freight forwarders; confirm vessel nominations and sailing schedules.
Liaise with port agents at loading and discharge ports to manage vessel operations and demurrage exposure.
Monitor vessel ETDs, ETAs and notify all relevant parties of changes affecting downstream logistics.
Review and negotiate freight rates in conjunction with the commercial team; maintain a freight rate and surcharge register.
Track and resolve any claims arising from cargo damage, short-landing or contamination.

Laboratory & Quality Coordination

Engage accredited laboratory services for independent survey and sampling of magnetite product at load and discharge ports.
Obtain and distribute Certificates of Analysis, surveyor reports and weight certificates to customers, finance teams and internal stakeholders.
Proactively flag quality deviations against offtake agreement specifications and support any claims resolution process.
Maintain a quality results database linked to shipment records.

Finance & Treasury Interface

Provide logistics cost data (freight, transport, port charges, laboratory fees) to the finance team for accurate accrual and invoice processing.
Review and approve third-party freight and logistics invoices against agreed rates and confirmed quantities.
Support the treasury function with shipping documentation required for foreign currency payments and letters of credit.
Coordinate intercompany logistics cost allocations between South African, Mauritius, and other group entities.
Assist in reconciling logistics costs against standard costs and flagging variances to the cost accounting team.

Reporting & Systems Administration

Maintain Sage ERP with accurate and timely capture of despatch, receipt and cost transactions related to logistics.
Produce weekly and monthly logistics reports including shipment status, cost summaries and KPI dashboards for management.
Update internal trackers for vessel nominations, document status, payment milestones and claims.
Support internal and external audit processes by maintaining a complete and organised document archive.
Contribute to continuous improvement of logistics processes, systems and reporting tools.