Italian Customer Service Agent required

Cape Town
Salary: Market Related
Job Type: Temporary
Sectors: Call Centre
Reference: CPT000196/GW

Apply before Aug 31 2026 | 87 Days left

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Vacancy Details

Employer: ATM.SA

Italian Customer Service Agent (Seasonal Contract)We are currently recruiting for a fluent Italian-speaking Customer Service Agent to join our team on a seasonal contract. This is an exciting opportunity to support international customers in a fast-paced and professional environment.ðŸ“ Location:Cape Town ðŸ•’ Contract Type:Seasonal ContractðŸ”‘ Key Responsibilities:Handle inbound and outbound customer queries in Italian and EnglishProvide accurate information and high-quality customer supportResolve customer issues efficiently and professionallyMaintain detailed and accurate records of interactionsDeliver a positive customer experience at all timesWork collaboratively with the wider support team

ð Requirements:

Fluent in Italian and English (spoken and written)
Previous customer service experience preferred
Strong communication and problem-solving skills
Ability to work in a fast-paced environment
Computer literate (MS Office / CRM systems advantageous)
Professional, reliable, and customer-focused

ð What We Offer:

Seasonal contract opportunity
Competitive remuneration
International customer exposure
Supportive and dynamic team environment
Valuable experience in a global customer service setting

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About ATM.SA

South Africa’s award winning, established, dynamic and leading BPO organisation. As a locally grown business, our vision is to provide turnkey, customer engagement solutions to enable our Clients to compete in an ever-changing industry under extreme legislative pressure. Based in Cape Town and established in 2007, our vision is to "Build lasting partnerships with our Clients by enhancing the value of their Customer journey."

As an outsource service provider, the management, processes, systems and methodologies that supports it, are the required core competencies of ATM.SA. Our wide range of customer engagement and administrative services allows our Clients to focus on their core competencies while leaving the day-to-day customer contact functions in our capable hands.

In addition, our people live our Client’s brands so passionately, a critical discipline ensuring all our programmes are successful and cost effective.

We pride ourselves on working in harmony and at the highest level of support with all our Partners.