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Inside Sales and Showroom Executive

South Africa
Salary: R15 000.00 - R18 000.00 Per Month
Job Type: Permanent
Sectors: Sales
Reference: JHB007590/TT-JH

Apply before Jul 02 2026 | 30 Days left

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External Application

Vacancy Details

Employer: Dante Group (Pty) Ltd

Our client, a distributor within the apparel and branded merchandise industry based in Cape Town, is seeking an organised, customer-focused, and commercially minded Inside Sales & Showroom Coordinator to join their growing team. This role will be responsible for managing inbound sales enquiries, coordinating orders, maintaining the showroom, and delivering an exceptional customer experience.Salary: R15 000 - R18 000 CTC

Minimum requirements:

Minimum 2 years of experience in an inside sales, sales coordination, or showroom-based role
Strong written and verbal communication skills in English
Experience with CRM systems (Monday.com experience a bonus)
Comfortable with inventory or order management software-Cin7/DEAR experience advantageous
High attention to detail, data accuracy in reports and dashboards is non-negotiable
Experience in branded merchandise, wholesale, fashion accessories, or related industries is a plus, not a must
Driver's License
Organised and accurate - you catch your own mistakes before anyone else does
A natural communicator - comfortable on WhatsApp, email, phone, and face-to-face
Commercially minded - you think about conversion, not just response
Fast - you don't let leads go cold, and you don't miss follow-ups
A team player - you understand that the external sales team and warehouse need you to be their engine room
Someone who takes pride in a well-run, well-presented showroom

KEY RESPONSIBILITIES:

Own and convert all inbound sales enquiries across WhatsApp, email, and showroom walk-ins; managing the full process from first contact to invoiced order
Maintain and present the showroom professionally at all times, ensuring displays are current, accurate, and on-brand.
Process and manage smaller and repeat orders end-to-end: accurate quoting, order capture in Cin7, and coordination with the warehouse for fulfilment
Respond to all inbound leads within agreed SLAs-no lead left unanswered or unlogged
Maintain and update the CRM (Monday.com) in real time-every lead, interaction, and pipeline stage captured accurately and consistently
Build and nurture relationships with existing smaller accounts, driving repeat business and upsell opportunities on every interaction
Support the external sales team with sample coordination, customer information gathering, and quote preparation
Manage the customer intake and quoting process, collecting artwork, branding specs, and order requirements accurately the first time to avoid rework
Prepare weekly reports covering inbound volume, conversion rates, orders processed, and key customer feedback

Consultant: Tshwaragano Tlhabanelo - Dante Personnel Johannesburg
Apply via our website www.dantesa.co.za

If you do not hear from us within 5 days, please accept that your application was unsuccessful

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About Dante Group (Pty) Ltd

Danté Personnel Recruitment (Pty) Ltd, established in 1996, is a national leading recruitment-consulting firm. We offer specialized services to effectively manage the entire recruitment process, for companies based in South Africa and abroad. We service different Business diversities like Mining, Engineering, Technical, Information Technology and Finance.

Our exclusive database of candidates, for all various business verticals, is valuable tool to start the recruitment process. We take up the challenge in finding the right candidate through our extensive network of resources and understanding of the hiring trends.
Our expertise lies in identifying and selecting candidates at all positions, especially middle and senior management. We take pride in our ability to provide all your human resource requirements.