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Retail Sales Consultant

Cape Town
Salary: Market Related
Job Type: Permanent
Sectors: Sales
Reference: PC002098/AC

Apply before Jul 01 2026 | 30 Days left

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External Application

Vacancy Details

Employer: Status Staffing

Our client is seeking a Retail Sales Consultant based in Maitland, Cape Town. The ideal candidate will have a minimum of 3+ years’ experience in internal sales or customer service, along with at least 3+ years’ retail or shop floor experience in a similar industry. Applicants must hold a Matric (Grade 12), have a clear credit record, and be proficient in MS Office. The successful candidate will be a self-motivated, customer-focused individual with a proven track record in retail sales, strong administrative and organisational abilities, excellent communication skills, and a friendly, professional, and well-groomed presentation.

A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE :           Permanent
SECTOR :           Sales
BASIC SALARY :           R8000.00 – R10 000.00
START DATE                  :           A.S.A.P

REQUIREMENTS:

Minimum of 3+ years’ internal sales or customer service experience
Minimum of 3+ years’ retail or shop floor experience in a similar industry
Matric (Grade 12) essential
Clear credit record required
Proficient in Microsoft Office (MS Word, Excel, Outlook, Email, Internet)
Proven track record of delivering results in retail sales
Strong sales ability
Customer-focused mindset
Experience in stock management
Self-motivated and proactive, able to work independently while being a strong team player
Well-groomed and presentable
Demonstrates pride in personal appearance and work quality
Excellent communication skills (verbal and written)
Strong customer service, care, and problem-solving abilities
Good planning, organisational, and time management skills
Neat, tidy, and detail-oriented approach
Friendly, helpful, and positive attitude
Strong administrative skills with accuracy and attention to detail

DUTIES:

Key Duties:

Maintain and grow the retail sales budget by offering customers suitable products through upselling and cross-selling.
Encourage customers to complete customer information forms to build the company database.
Increase cash sales and develop a comprehensive customer database.

Customer Service:

Proactively always assist walk-in customers.
Professionally take telephone orders and ensure they are prepared as agreed with the customer.
Meet, greet, and assist customers in a professional manner.
Offer customers requested products and suitable alternatives where necessary.
Recommend complementary products to enhance the customer’s purchase.
Source alternative products when items are not available in stock.
Deliver high levels of customer service as measured through supervisor observation, customer feedback, and service evaluation calls by the Sales Manager.

Housekeeping:

Ensure products are neat, tidy, and correctly placed on shelves, hooks, or in designated containers.
Maintain cleanliness of all surface areas within the responsible work station.
Uphold a high standard of overall appearance and condition of the work station at all times.
Keep the work station neat and tidy throughout the day.
Ensure all products are correctly packed away after assisting customers.
Keep the sample rail up to date.
Maintain standards as observed by the Retail Supervisor and Sales Manager.

Stock Management:

Order and update stock daily as required.
Conduct stock takes when requested.
Inform the Retail Supervisor of low stock or nil bin cards by recording them in the designated book.
Notify the Retail Supervisor of items requested by customers that are not held in stock.
Ensure all stock forms are completed accurately and submitted within deadlines.

Merchandising:

Ensure pricing and product codes are clearly visible at all times.
Update prices and codes on a daily or weekly basis as required.
Arrange and merchandise both existing and new products within the work station.
Conduct quality checks on fabric meterage and condition upon arrival in store.
Maintain merchandising standards as observed by the Retail Supervisor and Sales Manager.

Administration:

Follow all company procedures in line with policies and operational requirements.
Accurately complete order processing, credit notes, refunds, and stock requests.
Ensure all administrative tasks are accurate, detailed, and completed within deadlines.

HOURS:

Monday to Friday: 08:15 - 16:45
Saturday: 08:30 – 13:00

Should you meet all the requirements, apply on our website at www.statusstaffing.com today.
Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.

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About Status Staffing

Welcome to STATUS STAFFING SOLUTIONS, a leading Western Cape based broad spectrum boutique staffing solutions provider.

Within our recruitment division we pride ourselves in our ability to match the right person to the right career through a comprehensive range of in-house screening and assessments. We go the extra mile by offering an outsourced HR and IR service, thereby assisting our clients to comply with local Labour laws. In addition, our Labour Relations division also offer a comprehensive Payroll service, enabling our clients to focus on their core business.

Our large candidate database and quality customer service ethos is what differentiates us from our competitors, enabling is to be considered a strategic partner to our valued candidates and clients.