·         Diary management : booking/ rescheduling of patient bookings

·         Answering incoming calls – bookings/enquiries

·         Cash and credit card payment and receipting.

·         Billing knowledge – experience with GOODX would be favourable

·         Stock control and ordering of stock.

·         Creating patient files.

·         Checking medical aid benefits (when it comes to hearing aids)

·         Ensure the reception area is tidy and presentable.

·         Liaise with couriers for collections and deliveries. Preparing of parcels and waybills.

·         Maintain confidentiality of all staff members and patients (multi-disciplinary practice) – but will only report to Audiologist

·         Assist in any marketing initiatives or requirements.

·         Assist in medical aid claims.

·         Provide monthly statistics / reports