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Aftermarket Specialist

  • Gauteng
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: Mining
  • Reference: 2364356

Apply before Jul 28 2026 | 61 Days left

Apply

Vacancy Details

Employer: Komatsu South Africa (Pty) Ltd.

    Komatsu South Africa is looking for a driven and technically strong Product Specialist to join our Aftermarket team. This role focuses on Undercarriage, Filters, Oils & Lubricants, supporting sales growth, customer engagement, and product expertise across mining and construction operations.

    Key Responsibilities

    Sales & Customer Engagement

    • Drive aftermarket parts sales across UC / Filters / Oils product lines
    • Build and maintain strong relationships with customers at all levels
    • Conduct site visits, technical consultations, and customer presentations
    • Prepare quotations, analyse customer needs, and provide tailored solutions
    • Perform wallet share analysis and identify opportunities for growth

    Product Expertise & Support

    • Provide technical guidance on aftermarket products
    • Analyse machine and workshop data to support parts recommendations
    • Stay updated on product developments and industry trends
    • Resolve customer queries and complaints effectively

    Training & Development

    • Deliver product training to internal teams and customers
    • Facilitate workshops and knowledge-sharing sessions
    • Collaborate with suppliers and technical experts

    Supplier & Inventory Management

    • Manage supplier relationships and service level agreements
    • Monitor stock levels, demand forecasts, and product availability
    • Ensure compliance with Komatsu standards and quality requirements

     


Required Skills

  • Data Analysis: 5 to 6 years
  • Sales: 5 to 6 years
  • Sap Bi: 5 to 6 years

Candidate Requirements

    Minimum Requirements

    • Degree or Diploma in a Technical Field
    • 4–6 years’ experience in a similar technical or sales role
    • Strong experience with Undercarriage, Filters, Oils
    • Proven customer engagement and relationship-building skills
    • Experience in supplier management and aftermarket environment
    • Valid driver’s license

    Technical Skills

    • SAP (BI Reporting, Stock Monitoring, Analysis)
    • Strong data analysis and reporting capability

    Key Competencies

    We are looking for someone who is:

    • Customer-focused and results-driven
    • A strong communicator and persuasive influencer
    • Able to build long-term relationships
    • Resilient, proactive, and solution-oriented
    • Comfortable engaging at all organisational levels
    • A self-starter with high integrity and professionalism

    Work Environment

    • Mining and construction sites (above ground)
    • Customer locations, depots, and supplier environments
    • Physically active role requiring site engagement

     


Apply

1 person has applied for this job. 53 people have viewed this job.

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About Komatsu South Africa (Pty) Ltd.

We build machines to answer the needs of society. For more than a century, our brand has been synonymous with connection to community. It guides everything we do, from the ways we think about innovation, to how we hire and train new employees around the world, and how we build relationships with our customers.

In 1921, Meitaro Takeuchi founded our company in the town that shares our name. He did so to provide work for the local community after the closure of a nearby copper mine.

Today, we have come a long way from where we started. We have evolved into a truly global company with a diverse workforce comprised of different nationalities and beliefs. And it’s by harnessing the potential of all our different talents and unique perspectives that we push ourselves further.

We explore and help advance the boundaries of technology, developing smart construction equipment and autonomous mining trucks, creating underwater electric bulldozers and even conceptualizing an excavator capable of operating on the moon. Our products and solutions directly support industries essential to the ongoing development of modern societies and everyday life.

For our core customers in forestry, construction and mining, we make big machines that take on even bigger challenges, gentle giants answering the needs of society.

We believe that when people are united by a common goal, the truly remarkable happens. In communities across the globe, we find purpose in creating value through manufacturing and technology innovation to empower a sustainable future where people, business, and our planet thrive together.

Harnessing our collective expertise to go further, we stay true to our brand promise: Creating value together.

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© Careers24. All rights reserved.

About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

Company

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